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JAL | JAPAN AIRLINES

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787 Modification Work and Flight Status

Commercial Flight                                                                                                          

- Boeing 787operations have resumed from June 1, 2013.
- The flight status is informed in case that the following events caused by airplane trouble occurred:

Emergency Landing, Diversion, Air Turnback, Flight Cancel, Departure Delay More Than 2 Hours, etc.

Outline of Troubles

 

Date

Flight number

Impact on flight

Outline of trouble

159

September 2

2015

JAL827

Tokyo (Narita)
Dalian

Departure Delay

Departure
 Schedule    09:35

 Actual  15:49

Delay 6:14

- The airplane returned to the departure spot because message regarding one pump failure out of two fuel pumps of right wing fuel tank appeared on the screen in flight deck. As it took time to conduct the required maintenance activities, JL827 was operated by another Boeing 787 with delay.

158

September 2

2015

JAL91

Tokyo (Haneda)
Seoul (Gimpo)

Departure Delay

Departure
 Schedule    08:30

 Actual  08:42

Delay 0:12

- JAL91 and its return flight JAL92 operated by Boeing 767 instead of Boeing 787 because maintenance on the 787 airplane planned to use took time.

157

August 23

2015

JAL007

Boston
Tokyo (Narita)

Departure Delay

Departure
 Schedule    13:30

 Actual  19:51

Delay 6:21

- After arrival of previous flight, one of two cooling systems of electrical equipment failed on Boeing 787. (The failure has no relation to the battery system.)  As it took time to conduct the required maintenance activities, JL007 was operated by another Boeing 787 with delay.

156

August 12

2015

JAL759

Tokyo (Narita)
Ho Chi Minh City

Diversion

Departure
 Schedule    18:00

 Actual  23:06
 ( from HND)

Delay 5:06

- Messages regarding one system of two electrical generating systems on left engine failed (The failure has no relation to the battery system.) appeared on the screen in flight deck during climb after takeoff. The airplane decided to divert to Haneda for the maintenance activities with considering curfew of NRT. As it took time to conduct the required maintenance activities, JAL759 was operated by another Boeing 787 and departed with delay.

155

August 5

2015

JAL441

Tokyo (Narita) Moscow

Departure Delay

Departure
 Schedule    10:45

 Actual  13:25

Delay 2:40

- The airplane returned to the departure spot because the message regarding one of 14 Spoilers possible failure appeared on the screen in flight deck during preparation for departure.  As it took time to conduct the required maintenance activities, JAL441 was operated by another Boeing 787 with delay.?

154

August 4

2015

JAL91

Tokyo (Haneda)
Seoul (Gimpo)

No Delay

- JAL91 operated by Boeing 767 instead of Boeing 787 due to fleet planning because maintenance of the 787 airplane planned to use for another flight took time.

153

August 3

2015

JAL091

Tokyo (Haneda)
Seoul (Gimpo)

Departure Delay

Departure
 Schedule    08:30

 Actual  08:49

Delay 0:49

- JAL91 and its return flight JAL92 operated by Boeing 767 instead of Boeing 787 because maintenance on the slat system of the 787 airplane planned to use took time.

152

July 29

2015

JAL92

Seoul (Gimpo)
Tokyo (Haneda)

Flight Cancel

Departure
 Schedule             12:05

- The airplane was hit by lightning strike during the previous flight. (There was no effect on flight.) As it took time to conduct the required maintenance activities, JAL92 was canceled.

151

July 25

2015

JAL759

Tokyo (Narita)
Ho Chi Minh City

Departure Delay

Departure
 Schedule    18:00

 Actual  20:21

Delay 2:21

- Messages regarding one of three navigation systems failure appeared on the screen in flight deck during previous flight.
As it took time to conduct the required maintenance activities, JAL759 was operated by another Boeing 787 and departed with delay.

150

July 24

2015

JAL827

Tokyo (Narita)
Dalian

Departure Delay

Departure
 Schedule    09:35

 Actual  10:24

Delay 0:49

- Messages regarding possible failure on the main battery appeared on the screen in flight deck during preparation for departure. No over heat and no smoke detected.  As it took time to conduct the required maintenance activities, JAL749 was operated by another Boeing 787 with delay.?

The failure was resolved with change of the battery and charger.  No defect on the battery was found upon investigation.

149

July 19

2015

JAL441

Tokyo (Narita)
Moscow

No Delay

- Messages regarding possible failure on the main battery appeared on the screen in flight deck during preparation for departure. No over heat and no smoke detected.  As it took time to conduct the required maintenance activities, JAL441 was operated by another Boeing 787.

The failure was resolved with change of the battery and charger.  No defect on the battery was found upon investigation.

148

July 14

2015

JAL827

Tokyo (Narita)
Dalian

No Delay

- Messages regarding possible failure on the main battery appeared on the screen in flight deck during preparation for departure. No over heat and no smoke detected.  As it took time to conduct the required maintenance activities, JAL827 was operated by another Boeing 787.

The failure was resolved with change of the battery and charger.  No defect on the battery was found upon investigation.

147

July 13

2015

JAL21

Tokyo (Haneda)

Beijing

Departure Delay

Departure
 Schedule    09:10

 Actual  13:17

Delay 4:07

- Messages regarding possible failure on a part of fuel control on  right engine appeared on the screen in flight deck at arrival of previous flight. As it took time to conduct the required maintenance activities, JAL21 was operated by another Boeing 787 with delay.

146

July 10

2015

JAL416

Paris

Tokyo (Narita)

Ground Turnback
Departure Delay

Departure
 Schedule    21:55

 Actual  17:16

Delay 19:21

- The airplane returned to the departure spot because messages regarding brake control system failure appeared on the screen in flight deck during taxi. The airplane re-departed with long delay after the required maintenance activities on the brake system.

145

July 9

2015

JAL749

Tokyo (Narita)
Delhi

Departure Delay

Departure
 Schedule    12:30

 Actual  12:48

Delay 0:18

- Messages regarding possible failure on the main battery appeared on the screen in flight deck during preparation for departure. No over heat and no smoke detected.  As it took time to conduct the required maintenance activities, JAL749 was operated by another Boeing 787 with delay.?

The failure was resolved with change of the battery and charger.  No defect on the battery was found upon investigation. 

144

July 1

2015

JAL813

Kansai
Taipei

Ground Turnback
Departure Delay

Departure
 Schedule    09:05

 Actual  10:22

Delay 1:17

- The airplane returned to the departure spot because messages regarding auto brake system failure appeared on the screen in flight deck during taxi. The airplane re-departed with delay after the required maintenance activities.

143

June 30

2015

JAL415

Tokyo (Narita)
Paris

Departure Delay

Departure
 Schedule    14:00

 Actual  16:35

Delay 2:35

- Messages regarding one of two air conditioning systems failure appeared on the screen in flight deck during previous flight. (The airplane arrived normally.) As it took time to conduct the required maintenance activities, JAL415 was operated by another Boeing 787 and departed with delay.

142

June 17

2015

JAL740

Delhi
 Tokyo (Narita)

Air Turnback
Departure Delay

Departure
 Schedule    19:35

 Actual   19:35+1

Delay  24:14

- During cruise, wing de-icing systems failed.  The airplane decided to return to Delhi for the maintenance activities and landed safely after 6 hours from take-off.  As it took time to conduct the required maintenance activities, JAL740 was operated by another Boeing 787 and departed with delay.

141

June 14

2015

JAL004

Tokyo (Narita)
New York

Ground Turnback
Departure Delay

Departure
 Schedule    18:15

 Actual  20:50

Delay 2:35

- The airplane returned to the departure spot because messages regarding possible failure on one system out of three hydraulic systems appeared on the screen in flight deck during taxi. The airplane re-departed with delay after the required maintenance activities.

140

June 11

2015

JAL091

Tokyo (Haneda)
Seoul (Gimpo)

No Delay

- At arrival of previous flight, the refrigeration system failed on Boeing 787. JL91 operated by Boeing 767 instead of Boeing 787 because maintenance of the 787 airplane planned to use took time.

139

June 7

2015

JAL759

Tokyo (Narita)
Ho Chi Minh City

Ground Turnback
Departure Delay

Departure
 Schedule    18:00

 Actual  19:43

Delay 1:43

- The airplane returned to the departure spot because messages regarding possible failure on one system out of three hydraulic systems appeared on the screen in flight deck during taxi. The airplane re-departed with delay after the required maintenance activities.

138

June 6

2015

JAL737

Nagoya
Bangkok

Departure Delay

Departure
 Schedule    10:20

 Actual  16:48

Delay 6:28

- Messages regarding possible failure on a part of flight control computer system appeared on the screen in flight deck during previous flight. (The airplane arrived normally.) As it took time to conduct the required maintenance activities, JAL737 was operated by another Boeing 787 and departed with delay.

137

May 29

2015

JAL007

Boston
Tokyo (Narita)

Ground Turnback
Departure Delay

Departure
 Schedule    13:30

 Actual  15:34

Delay 2:04

- The airplane returned to the departure spot because messages regarding one of two air conditioning systems failure appeared on the screen in flight deck during taxi. The airplane re-departed with delay after the required maintenance activities.

136

May 27

2015

JAL413

Tokyo (Narita)
Helsinki

Departure Delay

Departure
 Schedule    10:30

 Actual  12:44

Delay 2:14

- The APU failed during preparation for departure. As it took time to conduct the required maintenance activities, JAL413 was operated by another Boeing 787 with delay.

135

May 22

2015

JAL91

Tokyo (Haneda)
Seoul (Gimpo)

No Delay

- JAL91 operated by Boeing 767 instead of Boeing 787 because maintenance of the 787 airplane planned to use took time.

134

May 21

2015

JAL018

Tokyo (Narita)
Vancouver

Ground Turnback
Departure Delay

Departure
 Schedule    18:20

 Actual  20:10

Delay 1:50

- The airplane returned to the departure spot because messages regarding weather radar appeared on the screen in flight deck during taxi. The airplane re-departed with delay after the required maintenance activities.

133

May 19

2015

JAL749

Tokyo (Narita)
Delhi

Air Turnback
Departure Delay

Departure
 Schedule    11:30

 Actual   17:44

Delay  6:14

- During cruise, one system out of two electrical generating systems on right engine failed. (The failure has no relation to the battery system.) The airplane decided to return to Narita for the maintenance activities. As it took time to conduct the required maintenance activities, JAL749 was operated by another Boeing 787 and departed with delay.

132

May 13

2015

JAL416

Paris
Tokyo (Narita)

Flight Cancel

Departure
 Schedule    21:55

- Messages regarding a part of the electrical control system failure appeared on the screen in flight deck when the airplane arrived at the gate. (The failure has no relation to the battery system.) As it took time to conduct the required maintenance activities, JAL416 was canceled.

131

May 2

2015

JAL91

Tokyo (Haneda)
Seoul (Gimpo)

No Delay

- JAL91/2nd and its subsequence flight JAL92/93/94/2nd operated by Boeing 767 instead of Boeing 787 because maintenance on the fuel tank system of the 787 airplane planned to use took time.

130

April 30

2015

JAL3

New York
Tokyo (Narita)

Flight Cancel

Departure
 Schedule            17:25

- Brake system failure occurred during preparation for departure.  As it took time to conduct the required maintenance activities, JAL3 was canceled.

129

April 29

2015

JAL66

Tokyo (Narita)
San Diego

Departure Delay

Departure
 Schedule    17:25

 Actual  19:34

Delay 2:09

- The APU failed during preparation for departure. As it took time to conduct the required maintenance activities, JAL66 was operated by another Boeing 787 with delay.

128

April 29

2015

JAL21

Tokyo (Haneda)
Beijing

Departure Delay

Departure
 Schedule    09:10

 Actual  11:31

Delay 2:21

- JAL21/26th-29th and its return flight JAL22/26th-29th operated by Boeing 767 instead of Boeing 787 because maintenance on an engine of the 787 airplane planned to use took time.

127

April 28

2015

Departure Delay

Departure
 Schedule    09:10

 Actual  11:31

Delay 2:18

126

April 27

2015

None

125

April 26

2015

124

April 25

2015

JAL727

Kansai
Bangkok

Departure Delay

Departure
 Schedule    00:55

 Actual  08:18

Delay 7:23

- As it took time to conduct the maintenance activities regarding engine anti-ice system for the 787 airplane planned to be used on these flights, JAL60 and JAL727 were switched to another Boeing 787 and departed with delay.

123

April 24

2015

JAL60

Kansai
Los Angeles

Departure Delay

Departure
 Schedule    17:30

 Actual  19:31

Delay 2:01

122

April 21

2015

JAL415

Tokyo (Narita)
Paris

Departure Delay

Departure
 Schedule    14:00

 Actual  16:57

Delay 2:57

- Messages regarding the electrical system failure appeared on the screen in flight deck during previous flight. (The failure has no relation to the battery system.) The failure was resolved with the required maintenance activities. Therefore, the subject flight departed with delay.

121

April 11

2015

JAL93

Tokyo (Haneda)
Seoul (Gimpo)

No Delay

- JAL93 operated by Boeing 767 instead of Boeing 787 because maintenance on APU of the 787 airplane planned to use took time than expected.

120

April 9

2015

JAL414

Helsinki
Tokyo (Narita)

Flight Cancel

Departure
 Schedule             17:25

- The airplane had a bird strike on right engine during approach on the previous flight. (The previous flight landed normally) As it took time to conduct the required maintenance activities, so JAL414 was canceled.

119

April 6

2015

JAL442

Moscow
Tokyo (Narita)

Air Turnback
then Cancel

Departure
 Schedule
            17:15

- Messages regarding landing gear operating system failure appeared on the screen in flight deck after take-off. The airplane decided to return to Moscow for the maintenance activities. Approx. thirty minutes later from takeoff, the airplane landed safely. As it took time to conduct the required maintenance activities, so JAL442 was canceled.

118

March 10

2015

JAL708

Bangkok
Tokyo (Narita)

Departure Delay

Departure
 Schedule    08:15

 Actual  10:26

Delay 2:11

- Fueling inhibit message appeared on the refueling control panel during refueling for departure. Refueling was completed after required maintenance activities. Therefore, the subject flight departed with delay.

117

March 8

2015

JAL408

Frankfurt
Tokyo (Narita)

Flight Cancel

Departure
 Schedule            19:10

- One brake failure out of 8 brakes on the main landing gear wheels was found when the airplane arrived at the gate. (The previous flight landed normally)  As it took time to conduct the required maintenance activities, JAL408 was canceled.

116

March 3

2015

JAL413

Tokyo (Narita)
Helsinki

Ground Turnback
Departure Delay

Departure
 Schedule    11:30

 Actual  12:40

Delay 1:10

- The airplane returned to the departure spot because messages regarding one brake failure out of 8 brakes on the main landing gear wheels appeared on the screen in flight deck during taxi. The airplane re-departed with delay after the required maintenance activities on the brake system.

115

March 1

2015

JAL3

New York
Tokyo (Narita)

Flight Cancel

Departure
 Schedule             09:25

- A message regarding a part for the flight control system failure appeared on the screen in flight deck during preparation for departure. As it took time to conduct the required maintenance activities, JAL3 was canceled.

114

March 1

2015

JAL8

Tokyo (Narita)
Boston

Ground Turnback
Departure Delay

Departure
 Schedule    18:20

 Actual  10:17/2

Delay 15:57

- The airplane returned to the departure spot because messages regarding a part of left wing anti-ice system failure appeared on the screen in flight deck. As it took time to conduct the required maintenance activities, JAL8 was operated by another Boeing 787 with delay.

- Due to this schedule interruption, JAL741 from Tokyo (Narita) to Manila and its return flight JAL742 from Manila to Tokyo (Narita) was operated by Boeing 767 instead of Boeing 787.

113

February 20

2015

JAL741

Tokyo (Narita)
Manila

Ground Turnback
Departure Delay

Departure
 Schedule    09:30

 Actual  11:01

Delay 1:31

- The airplane returned to the departure spot because message regarding one pump failure out of two fuel pumps of right wing fuel tank appeared on the screen in flight deck. The failure was resolved with the required maintenance activities. Therefore, the subject flight re-departed with delay.

112

February 12

2015

JAL737

Nagoya
Bangkok

Ground Turnback
Departure Delay

Departure
 Schedule    10:30

 Actual  11:42

Delay 1:12

- The airplane has returned to the departure spot because messages regarding failure of the Air Traffic Controller Transponder/Traffic Alert and Collision Avoidance System appeared on the screen in flight deck during taxi. The messages disappeared on the way to the departure spot.
The airplane re-departed with delay after the required maintenance activities on the system.

111

January 29

2015

JAL413

Tokyo (Narita)
Helsinki

Departure Delay

Departure
 Schedule    11:30

 Actual  17:53

Delay 6:23

- A part of surface layer of the fairing panel at lower fuselage was found peeling during arrival check. As it took time to conduct the required maintenance activities, JAL413 was operated by another Boeing 787 with delay.

110

January 27

2015

JAL783

Honolulu
Tokyo (Narita)

Flight Cancel

Departure
 Schedule            12:05

- A message regarding one of 14 Spoilers failure appeared on the screen in flight deck after landing of previous flight. (The flight was operated normally) As it took time to conduct the required maintenance activities, JAL783 was canceled.

109

January 26

2015

JAL66

Tokyo (Narita)
San Diego

Departure Delay

Departure
 Schedule    17:05

 Actual  19:40

Delay 2:35

- Small quantity of fuel leakage around center fuselage lower area was found during departure check. As it took time to conduct the required maintenance activities, JAL66 was operated by another Boeing 787 with delay.

108

January 15

2015

JAL707

Tokyo (Narita)
Bangkok

Ground Turnback
Departure Delay

Departure
 Schedule    18:05

 Actual  20:00

Delay 1:55

- The airplane has returned to the departure spot because messages regarding one brake failure out of 8 brakes on the main landing gear wheels appeared on the screen in flight deck during push back. The airplane re-departed with delay after the required maintenance activities on the brake system.

107

January 4

2015

JAL407

Tokyo (Narita)
Frankfurt

Departure Delay

Departure
 Schedule    12:25

 Actual  16:08

Delay 3:43

- As it took time to conduct the maintenance activities for the 787 airplane planned to be used on this flight, JAL407 was switched to another Boeing 787 and departed with delay.


Outline of troubles in the past (Click here)

 
 Preparation and confirmation Flight

- Battery system modification and following preparation activity including a confirmation flight for all 7 airplanes has been completed. No battery problems occurred on confirmation flights.

Serial No.

Airport

Completion Date?Year 2013?

Remarks

Modification

Preparation for Release

Preparation

Confirmation

Flight

JA822J

Narita

April 30

May 2

May 2

No Battery Problems on Confirmation Flight

JA824J

Narita

May 11

May 15

May 15

JA825J

Haneda

April 27

May 1

May 2

JA826J

Narita

May 13

May 19

May 19

JA827J

Narita

May 6

May 11

May 11

JA828J

Narita

May 2

May 6

May 6

JA829J

Boston

April 30
Local Time

May 15
Local Time

May 15
Local Time

 

The Action for the Emergency Locator Transmitter

July 26, 2013

The airworthiness directive (*1) mandating the removal or the inspection of the 787 fixed emergency locator transmitter (*2) (ELT) within ten days was issued on July 26 relating to the smoke incident which occurred on the other operator's 787 at London Heathrow airport the other day.

JAL has already completed the inspection of the ELT for all 787 fleets in compliance with the Boeing recommended procedure and confirmed no defect. Therefore, JAL operates all 787 normally.

In case the Boeing, etc. requires an additional action, it will be performed promptly.

We will ensure safety in operations of every flight so that our customers can fly JAL at ease.

*1    If the Japan Civil Aviation Bureau (JCAB) determines that modifications or inspections are needed to ensure safety of an aircraft or components, it issues a directive which orders to take action to the owner of the aircraft.

*2    The equipment which automatically transmits distress signal if a high deceleration is sensed.
By tracking this distress signal, the transmitting location will be pinpointed and the search and rescue activities will be carried out smoothly.

 

 

 

The Verification Results of the Battery System Modification 

August 9, 2013

Some batteries are routinely removed and inspected to verify that they are functioning soundly (sampling inspection), in collaboration with the Japanese Ministry of Land, Infrastructure, Transport and Tourism, Civil Aviation Bureau, another Japanese operator, and Boeing.

As three months have passed since resumption, one APU (Auxiliary Power Unit) battery (*1) and one main battery (*2) were removed from 787 and the following inspection was conducted to them recently:
  (
*1: removed from JAL 787, *2: removed from Japanese other operator 787)

- Battery test and cell inspection, specified in the battery maintenance manual

 As the result of the inspection, no defect was found on these APU and main batteries.

JAL and another Japanese operator continue to inspect the Batteries routinely and verify the results of the battery system modification.

 

The Verification Results of the Battery System Modification (Second Time)

November 15, 2013

Some batteries are routinely removed and inspected to verify that they are functioning soundly (sampling inspection), in collaboration with the Japanese Ministry of Land, Infrastructure, Transport and Tourism, Civil Aviation Bureau, another Japanese operator, and Boeing.

As six months have passed since resumption, one APU (Auxiliary Power Unit) battery (*1) and one main battery (*2) were removed from 787 and the following inspection was conducted to them recently:
  (
*1: removed from JAL 787, *2: removed from Japanese other operator 787)

- Battery test and cell inspection, specified in the battery maintenance manual

 As the result of the inspection, no defect was found on these APU and main batteries.

JAL and another Japanese operator continue to inspect the Batteries routinely and verify the results of the battery system modification.

 

Smoke Emission at Narita Airport

On January 14, 2014, at Tokyo (Narita) airport, the white smoke was emitted from Boeing 787 for JAL707 (bound for Bangkok) at pre-departure maintenance. Also, the message which indicated the possibility of main battery system failure was displayed on the cockpit display. The inspection revealed that there was one failed Lithium-ion battery (cell) in eight batteries in the battery case and the safety mechanism (pressure relief valve) of failed battery was activated. It shows that the electrolyte vaporized with some sort of reason.

Seven cells other than failed one are not in the state where the safety mechanism (pressure relief valve) needs to activate. Also, the white smoke was evacuated to the outside through the dedicated duct and the white smoke never flowed into the cockpit or cabin as intended.

As just described, the modifications made to the battery system were functioning, so the safety operations are ensured.
The cause of the smoke emission is investigating in cooperation with the parties concerned.

We sincerely apologize to the passengers and the related parties for the inconvenience and concerns by this event.

 

 

The Verification Results of the Battery System Modification (Third Time)

June 2, 2014

Some batteries are routinely removed and inspected to verify that they are functioning soundly (sampling inspection), in collaboration with the Japanese Ministry of Land, Infrastructure, Transport and Tourism, Civil Aviation Bureau, another Japanese operator, and Boeing.

As twelve months have passed since resumption, one APU (Auxiliary Power Unit) battery (*1) and one main battery (*2) were removed from 787 and the following inspection was conducted to them recently:
  (
*1: removed from JAL 787, *2: removed from Japanese other operator 787)

- Battery test and cell inspection, specified in the battery maintenance manual

 As the result of the inspection, no defect was found on these APU and main batteries.

JAL and another Japanese operator continue to inspect the Batteries routinely and verify the results of the battery system modification.

 

The Verification Results of the Battery System Modification (fourth Time)

December 22, 2014

Some batteries are routinely removed and inspected to verify that they are functioning soundly (sampling inspection), in collaboration with the Japanese Ministry of Land, Infrastructure, Transport and Tourism, Civil Aviation Bureau, another Japanese operator, and Boeing.

As eighteen months have passed since resumption, one APU (Auxiliary Power Unit) battery (*1) and one main battery (*2) were removed from 787 and the following inspection was conducted to them recently:
  (
*1: removed from JAL 787, *2: removed from Japanese other operator 787)

- Battery test and cell inspection, specified in the battery maintenance manual

 As the result of the inspection, no defect was found on these APU and main batteries.

JAL and another Japanese operator continue to inspect the Batteries routinely and verify the results of the battery system modification.

 

 

 

 

The Verification Results of the Battery System Modification (fifth Time)

July 15, 2015

Some batteries are routinely removed and inspected to verify that they are functioning soundly (sampling inspection), in collaboration with the Japanese Ministry of Land, Infrastructure, Transport and Tourism, Civil Aviation Bureau, another Japanese operator, and Boeing.

As twenty four months have passed since resumption, two APU (Auxiliary Power Unit) batteries (*1) and two main batteries (*1) were removed from 787 and the following inspection was conducted to them recently:
  (
*1: removed one battery on each battery position from JAL 787 and Japanese other operator 787 respectively)

- Battery test and cell inspection, specified in the battery maintenance manual

 As the result of the inspection, no defect was found on these APU and main batteries.

 

 

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