1. What were your overall impressions of the JAL Group CSR Report 2007? Was it easy to understand? Very easy Easy Average Difficult Extremely difficult How was the level of detail? Excellent Sufficient Average Insufficient Extremely lacking Was it easy to read? (Text size, graphs, layout) Very easy Easy Average Difficult Very difficult Number of pages Too many Slightly too many Just right Slightly too few Too few 2. How did you evaluate the JAL Group’s CSR activities as explained in this report? Please also explain why you feel this way. Very good Good Average Not very good Poor Reason 3. Which of these sections interested you the most? (You can select as many as you wish.) Please also explain why you feel this way. Corporate Policy of the JAL Group Discussion between President & CEO Haruka Nishimatsu and Masumi Shiraishi What We Do Corporate Governance Safety Universal Design Together with Our Customers Together with Our Shareholders and Investors Together with Our Employees Together with Society Environment Operating Results and Traffic Statistics Third-Party Opinion Reason 4. From what standpoint did you read this report? Customer Shareholder/investor In charge of( )at your company Student Media Government NPO/NGO Live or work near one of our places of business JAL Group staff Other 5. Please give us your opinions and comments on the CSR Report 2007. If there are any points that should be improved, please describe them. 6. How has this report changed your impression of the JAL Group? Improved considerably Improved Did not change Worsened Worsened considerably 7. If you read the CSR Report 2006, what did you think of this report compared with last year's? Considerably better Better No change Worse Considerably worse Thank you for your cooperation. It would assist us if you also provided the following information: ¦Sex: Male Female ¦Age: ¦Occupation: