All About the JAL Group - CSR Report 2005

To ensure that the JAL Group's CSR activities are more meaningful, we must lend our ears to outside opinions and objective evaluations, and incorporate these into our operations on an ongoing basis. Below, we give a brief outline of the First Citizens' Conversation Forum, which is one way we get such feedback, and of the 2004 Sustainable Management Rating.

The First Citizens' Conversation Forum - Environmental and Social Activities and JAL

On May 13, 2005, we held the First Citizens' Conversation Forum - Environmental and Social Activities and JAL. In attendance were about 40 people from the environmental and social activities divisions of organizations and businesses we cooperate with.

Maintenance Factory Tour, Initiatives for ISO 14001

After the tour of Haneda aircraft maintenance facility, a factory officer explained our initiatives for environmental management, including quality management based on acquiring ISO 14001 certification.

Flight Crew Initiatives for Reducing CO Emissions

Flight Crew Initiatives for Reducing CO2 Emissions

One of our chief pilots reported on initiatives for reducing CO

emissions during the flight.

JAL Group Environmental Initiatives

A representative of the JAL Environmental Affairs talked about our environmental initiatives. To the question, "Can you reduce the total amount of CO

emissions?," we answered that fuel consumption has not increased while traffic volume has increased, and that we are working at using fuel more efficiently through measures such as replacing aircraft with better fuel-efficiency models.

Niigata Chuetsu Earthquake Volunteer Participation

A cabin crew member who responded to the Japanese Business Federation's calls for assistance at the Niigata Chuetsu Earthquake site, talked about her experiences of volunteer activities in Niigata.

JAL Group Social Activity Initiatives

A public relations manager gave a talk on our social activity initiatives, including rescue support operations after the Niigata Chuetsu and Sumatra earthquakes and nature conservation activity, where we started to cooperate with the World Wildlife Fund (WWF) this year.
To the question, "In addition to humanitarian aid, do you have any initiatives toward building a sustainable society?," he replied that we hope to address this through awareness programs and other measures.
We will incorporate the attendees' opinions into our approach to environmental and social activities.

Participation in Sustainable Management Rating

To have the JAL Group's CSR initiatives evaluated objectively, and as a good opportunity to review our activities, we participated in the 2004 Sustainable Management Rating promoted by the Sustainable Management Rating Institute. By preparing for evaluation and from the evaluation results, we came to understand the relative level of the JAL Group's CSR initiatives within industry. We will work to further improve the CSR initiatives of the entire Group by using these results in our plans for FY2005 and in the future.

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