Three Key Areas of JAL Group's CSR Activities
Japan Airlines has been recognized by numerous external evaluating agencies for its quality and performance, utilizing such evaluation indicators for further engaging in CSR initiatives.
5-Star Airline 2018
Best Economy Class Seat 2018
Best Major Airline for On-time Performance in the Asia-Pacific Region 2017, 1st in Mainline category, Network category
Best Airline in Japan for 2018 Travelers' Choice Awards.
11th MLIT Award for Promoting Barrier Free Measures for the disabled customers
Best Trans-Pacific Airline 2018,
Best Airline to Japan 2018(both for the 2nd consecutive year)
Winner of On-time Performance 2017 OAG in the Mega Airline Category
German Design Award 2018: Excellent Communications Design Winner, Web Category