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Many professionals are at work to ensure the safety and comfort of passengers during flight.
Give signs to the pilot accurately to guide the aircraft
When an aircraft lands and approaches the spot, a ground handling staff gives signs to the pilot with paddles in both hands and guides the aircraft to the location where it should stop. This is called marshalling. Marshalling is very important for moving a large aircraft safely and accurately. On behalf of the pilots in the cockpit with relatively narrow visibility, the marshaller watches for obstacles on the ground, and makes sure the aircraft does not strike other aircraft. The marshaller must gesture confidence so that the pilots understand the signs accurately.
Carefully position the boarding bridge
When the aircraft comes to a full stop, the boarding bridge is set to the aircraft. It is carefully positioned so that there are no uneven surfaces or gaps between the aircraft and boarding bridge floor. Depending on the aircraft type, a board is placed to level the surface, or such, to prevent passengers from tripping.
Loads cargo according to the plan, taking care of the balance in the fore and rear
After arrival, cargo is unloaded, and then cargo of the next flight is loaded. Cargo must be unloaded carefully according to an instruction sheet based on the Load Plan. This is to prevent aircraft from losing its balance in the fore and rear due to the positions of cargo in the cargo compartment. A supervisor (Load Master) watches carefully so that handling is achieved according to the plan. Even while the aircraft is parked on the ground, many staff work hard night and day to ensure the safety of the passengers and the aircraft.
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