REVIEW OF PERFORMANCE
World economic recovery was the keynote for fiscal 2004, as the U.S. and Chinese
economies expanded and Europe showed signs of recovery. The economic situation
in Japan was marked by a substantial improvement in corporate profits, but
sluggish consumer spending held the recovery to a modest level. The economic
expansion in the U.S. and China led to robust international cargo demand. International
passenger traffic, which had been negatively impacted by last year's string
of external events, including the SARS outbreak, also showed a steady recovery.
Overall, however, business conditions remained difficult, as typhoons battered
domestic passenger travel demand, and fuel prices reached historic levels. The
Group responded with profitability improvement programs which resulted in a
10.3% growth in net consolidated sales year-on-year, to ¥2,129.8 billion, operating
income of ¥56.1 billion, and net income of ¥30.0 billion.

FUTURE CHALLENGES
The JAL Group recently issued its 2005-2007 Medium-Term Business Plan, which
sets forth the objective of bringing together holding company and operating companies
into a single entity at an early date. The streamlined management structure
will carry out fundamental reforms of our operations and cost structure, leading to
a more robust enterprise, one which can respond flexibly to the rapid changes in
international business conditions.
We also wish to take this opportunity to express our deepest apologies to our
stockholders and investors for the serious concern caused by the order for operational
improvements and Administrative Warnings taken vis-à-vis the JAL Group
by the Japan Civil Aviation Bureau (JCAB) of the Ministry of Land, Infrastructure
and Transport in March of this year, in response to a series of safety problems that
occurred. JAL Group is entrusted with the lives and property of many customers.
Flight safety is the basis for our existence and our social responsibility. In the future,
those of us in management will exercise strong, fully committed leadership,
taking the lead in our efforts to rebuild safety systems across the Group, devoting
our utmost efforts to restoring trust from every segment of society.
Our approach to maximizing corporate value, predicated on a relentless commitment
to flight safety, is to push forward with a high-quality service which appeals
to our customers, and with structural reforms focusing on simplification, in
pursuit of our goal of becoming the world's No. 1 airline group in terms of both
service quality and business volume.
We appreciate the continued support of our stockholders and investors.
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Representative Director
Toshiyuki Shinmachi,
Group CEO and President
PROFILE
Joined Japan Airlines in 1965, serving as Managing
Director and Senior Managing Director, and later
Vice President, JAL Systems. Elected President of
Japan Airlines in June, 2004. Assumed position of
Group CEO and President in April, 2005. |