Please direct any opinions or questions regarding shareholder and investor information to the following contact points.

Contents of your inquiry	Shareholders benefit program Japan Airlines Stock
Telephone	+81-3-5460-6600
Address	4-11, Higashi-shinagawa 2-chome, Shinagawa-ku, Tokyo 140-8605, Japan

Introductory Q&A based on inquiries from stockholders and general investors.