Photography by Sachie Abiko
We work together as a team in our respective workplaces,
aiming to make the best baton pass and offer the finest service
and a safe and comfortable flight for all customers.
Sales, airport staff, maintenance engineers, cabin attendants, flight crew...only when every staff performs his and her duties thoroughly and makes the best baton pass to colleagues in the next section can we provide the finest service. Where do they pass the baton? We would like to share our work from two perspectives; the aircraft and the customers.
We will introduce various scenes of passing the baton, along with episodes,
so that we may provide the finest service.
Transporting the customers' "thoughts" is the basis of our existence.
To fulfill this mission, we pass the baton as in a relay over a network that connects Japan and the world.
Introducing How We Realized Allergy-Safe TravelSee Episodes