About JAL

To become the world's
most preferred and 
valued airline

JAL was founded and developed in Japan.
We will continue to bridge Japan and the world
as the wings of Japan with gratitude and determination in our hearts.

Japan Airlines Co., Ltd.

Established

August1951

Number of
Group companies
Group

DATE 
Mar, 2016

146companies

87 subsidiaries (including 55 consolidated subsidiaries)

59 affiliated companies (including 14 accounted for by the equity method)

Number of employees

DATE Mar, 2016

Consolidated
employees

+
31,986
people

11,224
people

Capital and 

Paid-in Capital

DATE 
Mar, 2016

355,845million yen

Revenues



DATE 
Mar, 2016

1,336.6billion yen

DATE Mar, 2016

Net income

174.4billion yen

2015

+17%*

2014

149billion yen

2013

166.2billion yen

Traffic Results

DATE Mar, 2016

Domestic passengers

32.11million passengers

International passengers

8.08million passengers

DATE Jul, 2016

Number of Group aircraft

Large aircraft 777

40aircraft

Medium sized aircraft 787/767

69aircraft

Small aircraft 737

62aircraft

Regional jet 737

56aircraft

TOTAL

227aircrafts

DATE Oct, 2016

JAL Group Route Network (code-share)

Domestic 

routes

127(141)

International 

routes

54(541)

0
50
100

DATE Oct, 2016

Number of countries, regions and destinations 
served by the JAL Group 
(including code-share flights)

  • Hawaii

    1
  • U.S.A. /
    Canada

    8
  • Europe /
    Middle East

    5
  • Taiwan

    3
  • China

    7
  • Southeast
    Asia /
    India

    8
  • Korea

    3
  • Australia /
    Guam / Tahiti

    2

Countries 
Where We Fly to

53

countries 
and regions

Airports



331

(including 

airports in 

Japan)

Group-operated flights/day

DATE Mar, 2016

Domestic routes

854/day

International routes

142/day

DATE 
Jan, 2017

Operational
Rate

Domestic and International Routes Total

98.6%

DATE 
Mar, 2016

On-time
Arrival Rate

DATE Oct, 2016

Alliance

one worldoneworld

An airline alliance made up of 14
global airlines

14airlines

CORPORATE 

POLICY

The JAL Group will pursue the material and intellectual growth of all our employees

Deliver unparalleled service to our customers;
and Increase corporate value and contribute to the betterment of society.

We have established the JAL Group Corporate Policy as our universal management objective and management rationale, and strive to realize it by embodying the JAL Philosophy.

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JAL Philosophy

We uphold the JAL Philosophy as a mindset, a set of values or an attitude that everyone working on JAL products and services should share. We apply it each day as critera for judgment and decision making, and to unite every JAL Group staff and deepen mutual trust, respect and understanding.

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Brand Story

Ever since we became the first Japanese airline to venture overseas, our predecessors have passed down values that have become one with who we are as an airline. These include the technical knowledge and wisdom gained through our rich history, an uncompromising spirit, and an incredible determination to support the dreams and the people who have them through our challenging spirit and consideration for everyone.

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OUR FOCUS

JAL's Aims and Objectives
(FY2012-2016 JAL Group Medium Term Management Plan)

Safety

JAL recognizes that "flight safety" is the basis of the existence of the JAL Group and our social responsibility. As a leading company in safety in the transportation sector, JAL will maintain the highest standards of safety.

Customer Satisfaction

JAL will provide unparalleled service to continuously deliver a fresh and enjoyable travel experience for customers with the aim to achieve "No.1 in Customer Satisfaction" by FY2016.

Financial Targets

JAL aims to establish sufficient profitability and financial stability levels capable of absorbing the impact of economic fluctuations and risk events by achieving "10%+ operating profit margin for 5 consecutive years and 50%+ equity ratio in FY2016".

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