When relocating from Japan, 5,000 miles will be added per person (primary member/family member) when you board a JAL international flight from Japan with eligible fares and accumulate flight mileage in JAL Mileage Bank.
- Flights eligible for accumulation
- JAL international flights departing from Japan (including codeshare flights with JAL flight number)
*First flight within 1 year of enrollment is eligible.
*Charter flights will be ineligible for this service. - Fares eligible for accumulation
- Fares are eligible when the class printed in the Class column on the ticket is one of the following.
F, J, C, D, W, Y
*Award tickets are not eligible. - Required procedure
- Please mention your JMB membership number at the time of reservation. Mileage will be added in the middle of the month following your flight.
If you board a flight with eligible fares when you relocate from Japan, 2 pieces of baggage will be free of charge per person in addition to the standard baggage allowance.
This service requires application beforehand. Please be aware that we cannot accept your application on the day at the airport.
- How to use
- Please enroll in JAL Family Club upon ticketing, and apply to JAL Family Club Japan Desk by phone at least *4 days prior to departure.
- *Excluding year-end and New Year holidays, and long-term holidays
0570-025-818 (Toll)
03-5460-3999
9:30-17:30 (Excluding Sat, Sun, public holidays, year-end and New Year holidays) - Eligible routes
- JAL international flights from Japan
- *Codeshare flights, Charter flights are not eligible.
- *When transiting at overseas airports (flights operated by other airlines, codeshare flights), you will need to pay the excess baggage charge for the sector.
- *JAL domestic flight sectors connecting to international flights are eligible for this service if the domestic flight sector arrives within 24 hours prior to departure of the international flight. However, codeshare flights are ineligible for this service.
- Eligible fares
- Fares are eligible when the class printed in the Class column on the ticket is one of the following.
F, J, C, D, W, Y
*Award tickets are not eligible. - Service contents
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- *Please be advised, we do not offer services to carry your baggage at the airport. You will need to carry your own baggage.
If you enroll in JAL Family Club, and fly JAL with standard one-way fares from Japan (purchased and ticketed in Japan), you can accumulate "points" according to fares and routes.
Accumulated "points" can be redeemed for convenient services at the time of departure such as "Rakuraku Comfortable Pickup Service" which drives you from your designated location to the airport, "Airport Delivery Service" which delivers baggage (the sum of all sides equal to 160cm or less, and weighing 30kg or less)* from your designated location to the airport. If you combine reserved family points, your selection menu will expand!
- *Please be aware that
Free Baggage Allowance (size and weight per piece) differs according to your boarding class.
- How to use
- For datails on application and awards, please click here (Japanese only).
- *This service is for members who are currently living in Japan and who plan to move to a country outside Japan.
- *Please be aware that application deadlines differ according to selected awards.
- Contact
- JAL Family Club Japan Desk
0570-025-818 (Toll)
03-5460-3999
9:30-17:30 (Excluding Sat, Sun, public holidays, year-end and New Year holidays)
Expatriate Full Package Program is an exclusive offer to JAL Family Club members and helps prepare you for various liabilities, such as injuries and illness etc.
This service is provided to you in partnership with AIG.
For details, please click here (Japanese only).
- *This service is offered to JALCARD members only.
Nippon Express "Overseas Removal Service (Sea freight shipment)"
You can accumulate mileage when you use the Nippon Express "Overseas Removal Service (Sea freight shipment)" to move overseas.
- Charge 100 yen = 1 mile
- Eligibility
- JAL Family Club members
- How to use
- When applying for moving at "Standard Moving Service(Sea freight shipment)", please mention your JAL Family Club membership number (JMB membership number).
Mileage will be added about 2-3 months after application.- *Removal service under corporate contract is not eligible.
- *Tax, insurance fee and reimbursed fares such as railroad and ocean freight are not eligible.
- Contact
- Nippon Express Co.,Ltd.Tokyo Ovrseas Removals Branch, Forein Corporate Account Group.
TEL:03-6251-6300(9:00～17:00/excluding Saturday,Sunday, public holidays, May 1 and year-end and New Year holidays)
- Overseas Removal Service Notes
- *Please be aware that package serｖice and some charges will not be eligible for mileage accumulation.
- *Tax, insurance fee and reimbursed fares such as railroad and ocean freight and various premiums at the destination country are not eligible.
- *We cannot accept retroactive mileage credit request.
Partner: JCM
Dedicated overseas relocation support staff will advise you on necessary documents and the best time to sell your car.
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- (1) 1,500 miles give-away in addition to standard purchase miles!
- (2) Pickup service at Narita/Haneda/Kansai International/Chubu Centrair Airports etc!
- Eligibility
- JAL Family Club members
- Accumulated mileage
- We will present 1,500 miles to JAL Family Club members in addition to the following.
- Car sale
- Below JPY 100,000=1,000 miles
JPY 100,000 and above, below JPY 1 million=2,000 miles
JPY 1 million and above, below JPY 2 million=3,000 miles
1,000 miles will be added for every JPY 1 million beyond this point.*Sale price below JPY 10,000 will not be eligible for mileage accumulation.
- How to use
- Please apply to JCM Customer Center by phone or dedicated website below.
When calling, please mention that you are a JAL Family Club member.
Mileage will be added about 2-3 months after application.
- Contact
-
- Tel:0120-322-755 (free call)
From overseas +81-3-3219-0055
(Mon-Fri) 9:30-19:00, (Sat) 9:30-17:30 excluding Sun, public holidays and year-end and New Year holidays. (Japanese only) - Dedicated website: http://www.jcmnet.co.jp/jalfc/ (Japanese only)
- Tel:0120-322-755 (free call)
This service will end on January 31, 2023 (date of application).
Partner: RELOCATION JAPAN. LIMITED.
We provide detailed support service including lease mediation for your residence in Japan during your time overseas and negotiation with concerned parties such as new residents after signing of the contract.
- 1,000 miles when lease offer begins
- 2,500 miles when the new resident is decided
*This service is available for the first lease offer only. Second and subsequent lease offers are not eligible for this service.
- Eligibility
- JAL Family Club members
- How to use
- Please contact us at the following URL or call us directly.
Also, please be sure to tell us that you have visited the JAL Family Club website and your JMB number.
Applications for this service will not be accepted if made after the lease offer begins.
This service cannot be used in conjunction with other discounts.
Mileage will be added about 2-3 months after application. - Contact
- RELOCATION JAPAN. LIMITED.
TEL:0120-989-870
URL:https://www.tenrusu.jp/special/jal-family-club/
(Available on weekends, holidays/not available on Year-end and New Year holidays)
