Safety Policy and Objectives
The JAL Group has established the Safety Charter as the fundamental policy for safety under the Corporate Policy.
Every employee, from top management to frontline employees, has a correct understanding of the concept and policy of safety management system(*) which is defined by the International Civil Aviation Organization(ICAO), in accordance with the Safety Charter and performs their everyday work accordingly.
(*)Safety management system includes the components of Safety policy and objectives,Safety risk management, Safety assurance, and Safety promotion.
Operating Policy of the Safety Management System
The Safety Management System (SMS) is based on four pillars: Safety Policy and Objectives, Safety Risk Management, Safety Assurance, and Safety Promotion.
In the JAL Group, management declares the safety policy and ensures its dissemination across all departments. Each fiscal year, safety targets are established, and all JAL Group employees, including management, work together to perform their duties in accordance with SMS to maintain and enhance aviation safety.
Furthermore, to maintain high levels of safety, management, each division, and the Corporate Safety and Security Division must implement the PDCA cycle regarding safety and link the cycle across organizations to ensure that the SMS functions properly and safety is continuously improved upon.
Management
At the Group Safety Measures Council(*), management formulates the safety management policies for the entire JAL Group. Management receives reports on the achievement status of safety targets, safety audit results, progress of safety measures, occurrence of serious accidents and incidents, and the status of preventive and recurrence prevention measures. Based on these reports, management decides on the necessary actions and instructs their implementation to operate the SMS.
(*) The Group Safety Measures Council is composed of the President of Japan Airlines (Chair), the Chief Safety Officer, executives designated by the Chair, and the presidents of the group airlines.
Division
Each division implements our SMS and the status and improvements are reported to the Management and Safety Promotion Department. Each division makes necessary improvements based on the results of PDCA cycle and instructions from Management and Corporate Safety & Safety Division.
Corporate Safety and Security Division
The Corporate Safety and Security Division promotes the operation of the SMS for the entire JAL Group. It makes improvements based on the results, instructions from management, and reports from various divisions. Additionally, it reports the status of SMS operation and improvements to management, identifies issues facing each division, and gives instructions for corrective actions.
Safety Targets
The JAL Group sets goals for the level of safety to be achieved, and each department implements measures necessary to achieve these goals. The level of safety is evaluated annually and take necessary corrective actions as required.
Establishment and Management of Manuals
The JAL Group has established and documented safety regulations and operating standards and procedures in accordance with applicable laws, regulations, and international standards, and has a system in place to ensure that all relevant employees are aware of these matters.
Safety Management Structure
To maintain uniform and high safety standards throughout the JAL Group, each Group airline including JAL implements the SMS in accordance with shared policies confirmed by the Group Safety Enhancement Council. The Group Operational Safety Promotion Committee is a sub-committee for maintaining and strengthening safety coordination between divisions and Group airlines.Each Group airline has a similar safety management structure.
Safety Management Structure
Responsibility and Authority
President
The President assumes final responsibility for safety in the SMS.
The President of each company declares and disseminates safety policies throughout the company and secures the resources necessary for the SMS to function effectively.
Chief Safety Officer
In accordance with Article 103-2 of the Civil Aeronautics Act, each JAL Group airline appoints a person who is responsible and authorized to oversee safety management, make important management decisions on safety policies and safety investments, and report important safety matters to the President and the Board of Directors. The Chief Safety Officer is appointed by the President of each company.
Corporate Safety and Security Division
The Corporate Safety and Security Division is responsible for overseeing safety enhancement of Japan Airlines and the JAL Group.
Flight Operations, Engineering and Maintenance, Cabin Attendants, Airport Operations, Operations, Cargo and Mail Divisions
The executive officers of production divisions chair the safety committee of their respective division, make overall judgment and decisions on operations affecting safety under their command, and report to the President and the Chief Safety Officer.
General Affairs Division
The General Affairs Division has established Disaster Handling Regulations to mitigate and prevent the spread of damage, maintain business activities, and resume operations as quickly as possible after a disaster. It provides disaster prevention and response measures to ensure the safety of our employees, passengers, visitors, and directors. The Division preserves JAL Group assets in the event of a natural disaster such as fires, explosions, wind, flood and snow damage, earthquakes and tsunami triggered by an earthquake, volcanic eruption, and other abnormal phenomena.
Safety Committees
The JAL Group has established various safety committees to allow us to understand the status of daily operations and make necessary improvements based on information of events, in coordination with each function and organization.
Group Safety Enhancement Council
The Group Safety Enhancement Council has been established to ensure flight safety and promote safety management in accordance with the JAL Group Corporate Policy. It is composed of the President (Chair), the Chief Safety Officer, all executive officers, and Presidents of Group airlines.
Group Operational Safety Promotion Committee
The Group Operational Safety Promotion Committee, a sub-committee of the Group Safety Enhancement Council, has been established to improve safe air transport and safety of the JAL Group by maintaining and strengthening coordination of safety between divisions and Group airlines. It is composed of the Vice President of JAL’s Corporate Safety and Security (Chair), Vice Presidents of JAL safety management departments appointed by the Chair, and the Chief Safety Officer or executive officer in charge of safety of each Group airline.
Alcohol Measures Committee
The committee has been established to manage alcohol-related risks of pilots, cabin attendants, maintenance engineers, dispatchers, and drivers in the airport. It is composed of JAL’s Chief Safety Officer (Chair), Senior Vice President of Corporate Safety and Security, executive officers of Flight Operations, Cabin Attendants, Engineering and Maintenance, Airport Operations, Operations, and Cargo and Mail, and other members.
Special Committee on Alcohol-related Measures in Each Division
The committees in each division, which are sub-committees of the above Alcohol Measures Committee, have been established to gather and analyze information and monitor measures established in each production division. It is chaired by the executive officer of each division and composed of the division’s safety managing department and related departments, and Corporate Safety and Security.
Safety Committee of Each Division
(Flight Operations Safety Committee, Engineering and Maintenance Safety Committee, Cabin Safety Committee, Airport Safety Committee, Operations Safety Committee, and Cargo Safety Committee)
These committees have been established to strengthen coordination of safety and decide safety policies within the production division.