Safety Assurance

We implement the safety management system (SMS) in accordance with the safety management policy to ensure that the SMS functions smoothly.

Internal Audits

The JAL Group conducted internal audits in accordance with safety management regulations to confirm that the SMS complies with laws and internal regulations and that the system is properly operated and functioning effectively. In addition, the IATA Operational Safety Audit (IOSA) registered companies, JAL, J-AIR, and JTA, have conducted internal audits based on IATA requirements to ensure compliance with the standards set by IATA (IOSA standards).

Management Review

The JAL Group conducts management reviews of policies, plans, and various information at the Group Safety Committee chaired by the President, with the aim of ensuring that top management regularly and continuously evaluates the effective functioning of the SMS and directs improvement as necessary.

Management of Change

Expansion and downsizing of organizations or changes to facilities, systems, processes and procedures due to internal and external changes in the environment may unintentionally create new hazards or affect existing risk mitigation measures. The JAL Group has established a process of Management of Change to ensure that safety risks associated with change are addressed.

Third-party Assessment

Ministry of Land, Infrastructure and Transport(MLIT)

The JAL Group undertakes audits and assessments conducted by the MLIT. We take necessary countermeasures for their findings or recommendations.

IATA Operational Safety Audit (IOSA)

IOSA is an international safety audit program designed to ensure that an airline’s SMS is functioning effectively. In the JAL Group, JAL, JTA, and J-AIR are IOSA-registered airlines. IATA member airlines are required to undergo an audit regularly.

Safety Advisory Group

In August 2005, JAL requested five experts with extensive knowledge and experience in human factors, analysis of failures and defects, organizational management and culture, and safety to provide the company with objective advice and recommendations. This external panel of experts, called the Safety Advisory Group, provides a wide range of safety advice and recommendations from a professional perspective, which are used in management and safety operations of the JAL Group.

Members of Safety Advisory Group
Back row, from left, Prof. Haga, Prof. Komatsubara
Front row, from left, Prof. Hatamura, Mr. Yanagida (Chair),
Prof. Kamata
Follow-up meeting with management