Safety Events, etc.
Administrative Dispositions and Administrative Guidance
Administrative Disposition
Issued to business operators when the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) deems it necessary to secure safe transportation. Article 112 (Business Improvement Order), Article 113 -2 - (3) (Rescission of permission for entrustment of management of business and order to improve management of entrusted business) and Article 119 (Suspension of Business and Cancellation of License) of the Civil Aeronautics Act fall under this category.
Administrative Guidance
Issued to business operators when requested by the MLIT to improve their operations, even in cases that do not apply to an Administrative Disposition. A Business Improvement Advisory and Administrative Warning fall under this category.
FY2026
- June 12, 2026 Administrative Warning to Japan Airlines
Administrative Warning
On June 12, 2026, we received an “Administrative Warning” from the Ministry of Land, Infrastructure, Transport and Tourism regarding an inappropriate alcohol-related incident involving two cabin attendants who were scheduled to serve on JL252 (from Hiroshima Airport to Tokyo International Airport) on May 23, 2026. We sincerely apologize for the great concern and inconvenience caused to our customers and all parties involved.
The Administrative Warning pointed out that the two individuals involved attempted to conceal their violation of regulations, that the safety management system failed to detect the delay in testing and did not allow for prompt decision-making regarding fitness for duty, and that repeated alcohol-related incidents have occurred, indicating that safety awareness has still not been fully instilled in each employee.
We take this incident, which occurred while we are working to eliminate alcohol-related issues, with the utmost seriousness. We will thoroughly implement recurrence prevention measures and strive to restore the trust of our customers and society.
Aircraft Accident
Fatal or serious injury of an person as a result of the operation of an aircraft, or an aircraft crash, collision or fire, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).
FY2026
No Aircraft Accidents have occurred.
Serious Incident
An incident involving circumstances indicating that there was a high probability of an accident, such as overrunning, emergency evacuation, fire or smoke inside the cabin and abnormal depressurization, encountering abnormal weather conditions, etc, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).
FY2026
No Serious Incidents have occurred.
Safety Events
Article 111-4 of the Civil Aeronautics Act and Article 221-2-3 and 4 of the Ordinance for Enforcement of the Civil Aeronautics Act mandate reporting to the MLIT, and the following situations are applicable. Accidents specified in each item of Article 76 (1) of the Civil Aeronautics Act and situations (serious incident) in Article 76 (2) of the Act do not fall under this category. Generally speaking, they do not immediately lead to an aircraft accident.
Classification of Safety Events and Examples
- System problems [Example] Engine trouble, communications/electric system problems
- Problems with emergency equipment [Example] Malfunction of fire and smoke detectors
- Flight operations exceeding operating limitations [Example] Operations in exceedance of speed limits
- Rapid maneuvering according to instructions from warning equipment [Example] Operation according to instructions from the Traffic alert and Collision Avoidance System (TCAS)
For details, refer to JAL Group Safety Report.