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Summary of Aircraft Accidents and Serious Incidents, and Measures

A summary of past safety troubles and measures

FY2024

Aircraft Accident

Fatal or serious injury of an person as a result of the operation of an aircraft, or an aircraft crash, collision or fire, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).

Cabin attendant aboard JL774 injured due to turbulence

Outline

On April 1st, 2024, on flight JL774 (from Melbourne Airport to Narita Airport) operated by Japan Airlines, a cabin attendant has fractured right lower leg (tibia, fibula) due to sudden turbulence during descent.
This case was designated as an Aircraft Accident by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) on April 2nd. None of the passengers were injured.

Investigation into the cause

Japan Transport Safety Board, MLIT is investigating the cause of the incident. JAL Group is providing full cooperation with the investigations.

Cabin attendant aboard JL022 injured due to turbulence

Outline

On September 4th, 2024, on flight JL022 (from Beijing Capital International Airport to Haneda Airport) operated by Japan Airlines, a cabin attendant has fractured rib due to sudden turbulence during cruise.
This case was designated as an Aircraft Accident by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) on September 5th. None of the passengers were injured.

Investigation into the cause

Once the investigation policy is determined, JAL will provide full cooperation with the investigations conducted by the responsible investigative agencies.

Serious Incident

An incident involving circumstances indicating that there was a high probability of an accident, such as overrunning, emergency evacuation, fire or smoke inside the cabin and abnormal depressurization, encountering abnormal weather conditions, etc, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).

There was no serious incident in FY2024

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