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ABOUT JAL

Connecting People to People,
Bridging Japan and the World

International Routes

571 routes

Domestic Routes

143 routes

Countries where we fly

56 countries

Number of airports

344 airports
DATE 2017.03 including code-share flights
Connecting People to People,
Bridging Japan and the World
We aim to become the world's most valued and preferred airline. We will value the spirit of hospitality for every customer, embrace new challenges in areas which others never ventured out, and continuously create new values.
About JAL

Fundamental
 Quality

To Provide Unparalleled Service

SAFETY

ON TIME
OPERATIONS

COMFORT

CONVENIENCE

The JAL Group is committed to providing unparalleled service to the customers, as stated in its Corporate Policy. For the JAL Group, "service quality" means to operate flights on time and serve customers with attentive care from their standpoint, while always putting safety above all else in any situation.
Fundamental quality
To Provide Unparalleled Service

CSR Activities

Values Which Only JAL Can Deliver

Values Which Only 
JAL Can Deliver
It is our responsibility and mission to pass on a better society to the next generation through the airline business. To realize this, JAL conducts social contribution activities in four areas; Safety and Sense of Security, Environment, Bridging Japan and the World, and Fostering the Next Generation.
CSR Activities