JAL Group Safety Targets

By transforming safety-related operations through leveraging advanced technologies, such as AI, our goal is to create the "Future of Safety"— a vision that can only be realized by a group of professionals like us, dedicated to safety.

The external environment is constantly changing, with increasing risks from climate change and geopolitical factors. Utilizing sophisticated data and technology, we accurately detect turbulence and security risks to implement safety and security measures that are one step ahead.

Effective safety management is built on the utilization of information.
By sharing safety information not only internally but across the entire Group, and accurately share insights gained from external networks throughout the organization, we will proactively prevent safety incidents.
We will not only strengthen our internal countermeasures, but also lead industry-wide initiatives against new risks. Furthermore, we will lead the development of a safety foundation for next-generation air mobility.

The starting point of our safety is to never forget the precious lives lost in past accidents, including the Flight 123 accident. We will continuously pass on to the next generation the "Three Actuals principle"—returning to the actual place, actual object, and actual people in our daily operations—and the "2nd to 3rd person perspective" of asking ourselves, “What more can we do for our customers as professionals?

*A perspective that combines the perspective of what it would be like if you or your family were the customer (first person, second person) and the perspective of a professional (third person).