Staff who support daily flight safety

Share information with cabin attendants to ensure a safe and comfortable flight

Then, the pilots hold a briefing with cabin attendants, and share information on emergency procedures, security information, expected turbulence enroute, weather information at the destination, etc. If turbulence is expected, they provide the degree and time, the timing for turning on the seat belt sign, and discuss the cabin service plan, etc., and make preparations to ensure a safe and comfortable flight through joint efforts.
Afterwards, in the cockpit, the pilots inspect whether devices are working properly. Immediately before departure, they make a final check of devices using a checklist, and after confirming the safety of the aircraft, the aircraft is ready for departure. After receiving clearance from the air traffic controller, the aircraft takes off.

Inspects whether there is any trouble with the cabin door (emergency exit)

After boarding the aircraft, the cabin attendants inspect whether the specified number of emergency equipment is set in the specified locations, whether there is any trouble with the cabin doors (emergency exit), etc. Then, they check meals, drinks, and service goods for the passengers, and cabin cleaning conditions.
During briefing with the pilots, they verify emergency procedures, security information, the flight route, expected weather conditions, turbulence, etc., and make a plan for safe cabin service. After carrying out a security check of the cabin and make sure preparations are complete, they welcome the passengers onboard.

Repair troubles swiftly and accurately for a safe and comfortable flight

Maintenance Engineers use their five senses to the maximum and do not miss even the slightest abnormal change, such as differences in engine sound. If there are traces of bird strike or lightning strike, they carry out a special inspection.
If there is trouble, they accurately pinpoint the cause, and swiftly repair it. They perform maintenance work daily, bearing in mind to provide passengers with a comfortable flight, as well as ensure the safety of the aircraft.

Briefs pilots on the flight, such as the flight plan, in the airport office prior to departure

Prior to departure, Dispatchers *1 check weather conditions and various information on operations, and create a Flight Plan showing the flight route, flight altitiude, the amount of fuel loaded onto the aircraft, etc. This information is conveyed to the pilots prior to flight duty in the airport office.

*1 To become a Dispatcher, candidates must obtain a national qualification, and then pass an internal examination.

Containerizes cargo, taking into account cargo weight, Center of Gravity, and ways of building up the cargo

Next, the customers' shipments are built -up in containers etc.,so that they can be loaded and unloaded easily. (On small-sized aircraft, the shipments are loaded directly onto aircraft.) When containerizing, cargo staff pay attention to the weight of each cargo and the Center of Gravity and built-up accordingly so that cargo do not lean or crumble during flight, and then secure the cargo in place on the container, etc. (or aircaft).

Carefully position the boarding bridge

When the aircraft comes to a full stop, the boarding bridge is set to the aircraft. It is carefully positioned so that there are no uneven surfaces or gaps between the aircraft and boarding bridge floor. Depending on the aircraft type, a board is placed to level the surface, or such, to prevent passengers from tripping.

Check the boarding pass reader and confirm whether all passengers have boarded

At the boarding gate, staff check the boarding pass reader and confirm whether all passengers have boarded. If there are passengers who have not showed up by departure time, staff check the cabin and call the passenger's name. If the passenger does not show up after all, his or her checked baggage is offloaded for safety reasons before the aircraft departs.