Management Strategy

The JAL Group forecasts consolidated financial results EBIT of JPY 170 Bn for the full year of FY2024 as originally projected. In FY2025, the JAL Group will achieve the EBIT of JPY 200 Bn announced last year by growing international flights by capturing strong inbound demand, improving profitability of domestic flights, and expanding Mileage/Finance and Commerce Business. The JAL Group will accomplish the Medium-Term Management Plan by steadily promoting the initiatives set forth in the Plan and achieving its management targets and profit targets.

We have established management targets for FY2025 in the areas of safety and peace of mind, sustainability, and finance, taking into account the business environment, global trends, stakeholder expectations, their impact on our business, and their importance to management. These are the key management issues and challenges of the JAL Group. We will further promote initiatives across our business domains over the remaining year to improve the sustainability of our business operations.

Since the COVID-19 pandemic, the environment surrounding existing business areas has changed significantly, including the advancement of climate change, the shortage of human resources, and continuous price increases. To respond to these changes and based on the foundation built through the Medium-Term Management Plan, the JAL Group will work to deepen business restructuring in existing areas. This includes the growth of international flights, improving profitability of domestic flights, improving productivity, growing the Mileage/Finance and Commerce Business, and accelerating GX initiatives. The JAL Group aims to achieve EBIT of JPY 230 Bn by FY2028 and enhance corporate value. Additionally, in the mid- to long-term, the JAL Group will proactively work to create businesses in new domains, recognizing emerging social issues as new needs to realize these goals, the JAL Group will promote Customer Strategy, Human Resource Strategy, and DX Strategy across its business domains.

The JAL Group will focus on allocating resources to high-growth and high capital efficiency (ROIC) domains, while also working to improve productivity, in order to maximize corporate value in the future.

Engage to create relationships and societal connections through air transportation in existing domains. In addition, by addressing various social issues and creating new businesses that start from social issues, foster the entire Group businesses through problem-solving and enhance corporate value over the medium to long term.

Achieve medium- to long-term growth through a customer strategy centered on customer insight, a human resources strategy that encourages the success of diverse human resources from both individual and organizational perspectives, and a DX strategy that supports the realization of this strategy through AI and digital technology.

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