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Safety Events, etc.

Administrative Dispositions and Administrative Guidance

Administrative Disposition

Issued to business operators when the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) deems it necessary to secure safe transportation. Article 112 (Business Improvement Order), Article 113 -2 - (3) (Rescission of permission for entrustment of management of business and order to improve management of entrusted business) and Article 119 (Suspension of Business and Cancellation of License) of the Civil Aeronautics Act fall under this category.

Administrative Guidance

Issued to business operators when requested by the MLIT to improve their operations, even in cases that do not apply to an Administrative Disposition. A Business Improvement Advisory and Administrative Warning fall under this category.

FY2024

  • May 27, 2024 Administrative Guidance to Japan Airlines.

Submission of Countermeasures

On June 11, 2024, we submitted preventive measures to the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) in response to the “Administrative Warning” issued by the MLIT regarding a series of safety incidents related to our operations.

“Emergency Measures to Ensure Aviation Safety and Security” have been implemented in response to the aircraft accident at Haneda Airport on January 2, 2024.
Despite these measures, receiving an Administrative Warning from the MLIT regarding a series of safety incidents in our operations is an extremely serious matter, which we take very seriously.
We sincerely apologize for the inconvenience and concerns caused to our customers and all relevant parties.

Our top management will take the lead in restructuring our safety management structure with all employees, and by ensuring the implementation of measures to prevent recurrence, we are committed to regaining the trust of our customers and society in our operational safety.

Administrative Warning

On May 27,2024 we received an “Administrative Warning” from the Civil Aviation Bureau of the Ministry of Land, Infrastructure, Transport and Tourism regarding a series of safety incidents related to our operations. We sincerely apologize for the inconvenience and concerns caused to our customers and all relevant parties.

We take this Administrative guidance very seriously and will conduct a thorough inspection of our safety management system, implementing necessary measures accordingly. Our top management will take the lead in re-emphasizing the importance of aviation safety, and ensure that every employee maintains a high level of vigilance as we commit fully to further enhancing our safety measures.

Furthermore, for every flight operation, all our employees will prioritize safety, calmly and carefully verifying operations. If there is any uncertainty, we will pause, thoroughly adhere to basic actions and procedures, and strive for safe operations.

Aircraft Accident

Fatal or serious injury of an person as a result of the operation of an aircraft, or an aircraft crash, collision or fire, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).

Serious Incident

An incident involving circumstances indicating that there was a high probability of an accident, such as overrunning, emergency evacuation, fire or smoke inside the cabin and abnormal depressurization, encountering abnormal weather conditions, etc, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).

FY2024

Zero serious incident

Safety Events

Article 111-4 of the Civil Aeronautics Act and Article 221-2-3 and 4 of the Ordinance for Enforcement of the Civil Aeronautics Act mandate reporting to the MLIT, and the following situations are applicable. Accidents specified in each item of Article 76 (1) of the Civil Aeronautics Act and situations (serious incident) in Article 76 (2) of the Act do not fall under this category. Generally speaking, they do not immediately lead to an aircraft accident.

Classification of Safety Events and Examples

  • System problems [Example] Engine trouble, communications/electric system problems
  • Problems with emergency equipment [Example] Malfunction of fire and smoke detectors
  • Flight operations exceeding operating limitations [Example] Operations in exceedance of speed limits
  • Rapid maneuvering according to instructions from warning equipment [Example] Operation according to instructions from the Traffic alert and Collision Avoidance System (TCAS)

In FY2022, 373 safety events occurred. For details, refer to JAL Group Safety Report.

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