TOTTORI Mitsuko
TOTTORI Mitsuko
(December 31, 1964)
Representative Director, President
Chief Executive Officer
Term of Office（as of June 2025）：
2 years（assumed office on June 2023）
Number of Shares Held（as of March 2025）：4,600
Career summary, position and responsibilities at the Company
| April 1985 | Joined the Company |
|---|---|
| May 2015 | Senior Director, Cabin Attendants Office II, Narita Cabin Attendants I of the Company |
| May 2016 | Vice President, Narita Cabin Attendants II Department of the Company |
| April 2019 | Vice President, Cabin Safety Promotion Department of the Company |
| April 2020 | Executive Officer and Senior Vice President, Cabin Attendants Division of the Company |
| April 2022 | Managing Executive Officer and Senior Vice President, Cabin Attendants Division of the Company |
| April 2023 | Senior Managing Executive Officer of the Company Senior Vice President, Customer Experience Division in charge of Brand Communication |
| June 2023 | Representative Director, Senior Managing Executive Officer of the Company Chief Customer Officer of the JAL Group Senior Vice President, Customer Experience Division |
| April 2024 | Representative Director, President of the Company Chief Executive Officer of the JAL Group (to present) |
Important positions concurrently assumed outside the Company
none
Reasons for the nomination as Director
After joining the Company, Ms. TOTTORI gained a high level of insight and field experience in safe flight operations and service through her career as a cabin attendant and through her work with Corporate Safety & Security. From 2020, she has demonstrated outstanding leadership as Senior Vice President, Cabin Attendants Division in balancing human resource development and employee motivation, making contribution to maintaining safe operations. From 2023, she has contributed to improving the quality we provide to our customers as Senior Vice President, Customer Experience Division. As Representative Director, President and Chief Executive Officer from 2024, she has continued to hone JAL’s unique values and implement reforms with an eye to the future despite the increasingly complex corporate management environment.