AOKI Noriyuki
AOKI Noriyuki
(July 28, 1964)
Director, Executive Vice President
Chief Customer Officer
Senior Vice President, Customer Experience
Term of Office（as of June 2025）：
1 years（assumed office on June 2024）
Number of Shares Held（as of March 2025）：1,200
Career summary, position and responsibilities at the Company
| April 1989 | Joined the Company |
|---|---|
| March 2012 | Vice President, Corporate Control Department of the Company |
| April 2014 | Vice President, Passenger System Promotion Department of the Company |
| July 2018 | Deputy Senior Vice President, Managing Division Route Marketing Division of the Company (In charge of Passenger System Promotion Department) |
| April 2019 | Executive Officer of the Company Assistant to Senior Vice President, Managing Division Route Marketing Division |
| June 2019 | Executive Officer of the Company Representative Director, President in charge of Okinawa Region of JAPAN TRANSOCEAN AIR CO., LTD. |
| April 2022 | Managing Executive Officer of the Company Senior Vice President, General Affairs Division |
| April 2024 | Executive Vice President of the Company Head of Customer Division Chief Customer Officer of the JAL Group Senior Vice President, Customer Experience Division |
| June 2024 | Director, Executive Vice President, Head of Customer Division (to present) Chief Customer Officer (to present) Senior Vice President, Customer Experience (to present) |
Important positions concurrently assumed outside the Company
none
Reasons for the nomination as Director
After joining the Company, Mr. AOKI successively engaged in the information system department and the corporate planning department. He has steadily realized achievements, including the revamping of the Company’s core system, demonstrating his outstanding leadership and planning ability. From 2019, as Representative Director and President of JAPAN TRANSOCEAN AIR CO., LTD., he contributed to its safety operations and customer satisfaction improvement. He was appointed to Senior Vice President, General Affairs Division in 2022 and greatly contributed to strengthening corporate governance and implementing ESG strategies. He has contributed to improving the value provided to customers and increasing revenue as Director, Executive Vice President overseeing the Customer Division from 2024.