「IR-AI」Service (Trial Operation)

Thank you for using our investor relations (IR) chatbot service, 「IR-AI」.

This service is an information-providing service that utilizes generative AI technology to automatically answer questions from investors based on the IR-related materials disclosed on our website.
Prior to using this service, please carefully read the "Terms of Use and Disclaimer of 「IR-AI」 displayed at the bottom of the page and agree to them before proceeding.

Common Questions (How to get the most out of 「IR-AI」)

Q1. How can I quickly and accurately get the data I need? Open

Q2. What happens if I ask a question without specifying a period (e.g., “What is the EBIT”)? Open

Q3. What is included in the “Supplement” section in the response? Open

A3. This section may display data of other periods or additional information relevant to your question.
The AI is designed to provide not only direct answers but also helpful relevance data for your analysis in the “Supplement” section, such as year-on-year comparisons or future outlooks. Please note that they may not appeal if no relevant information is found in the sources.

Q4. When will the latest quarterly financial results be reflected? Open

Q5. Will the citing sources of the answers such as document titles and page numbers be displayed? Open

「IR-AI」Chat Room

*Note: English responses are translated and generated from official Japanese disclosures. While we strive for accuracy, some literal or unnatural phrasing may occur. Please specify your preferred response language as shown in the suggested questions below. Thank you for your understanding.

Terms of Use and Disclaimer of 「IR-AI」

Before using the generative AI-powered investor relations chatbot service 「IR-AI」 (hereafter, the "Service") provided by Japan Airlines Co., Ltd. (hereafter, "the Company"), please carefully read and agree to the following terms of use and general disclaimer (hereafter, the "Terms").
In addition, the use of this Service is also subject to the Company’s “Website Policy” and “Investor Relations Disclosure Policy”.
By using this Service, all users are deemed to have read and agreed to all terms specified on this website.

Website Policy

Investor Relations Disclosure Policy

Article 1 (Purpose and contents of the Service)

This Service is an information-providing service that utilizes generative AI technology to automatically answer questions from users based on IR materials and other documents disclosed on the Company's website.

Article 2 (Disclaimer regarding the nature of the Service and generative AI)

This service is experimentally provided using generative AI technology, and the Company does not guarantee its accuracy, completeness, fairness, or reliability, nor the long-term provision of the Service.
Responses generated by this service (hereafter "outputs") may contain errors, incomplete information, or inaccurate expressions resulting from technical limitations, the scope of training data, etc. Please refrain from relying solely on outputs as the single source of evidence or as a substitute for professional advice.
Use the Service at your own discretion and responsibility, and when sharing or utilizing outputs externally, users should conduct appropriate human verification including cross-checking against publicly available information.
Even if incomplete, inaccurate, or inappropriate outputs are provided, they do not represent the official views or specific positions of the Company.

Article 3 (Disclaimer regarding IR information and investment decisions)

The provision of information via this Service and the handling of financial forecasts are fully subject to the Company's "Disclosure Policy of Investor Relations".
Outputs obtained from the Service are provided solely for informational purposes, and no output is intended as a solicitation for investment or a recommendation to buy or sell securities. When making investment decisions, refrain from relying solely on information from this service, but make comprehensive judgements including official disclosure documents.

Article 4 (Handling of input data and intellectual property rights)

Users shall be solely responsible for ensuring that the data typed into this service (hereafter "inputs") does not infringe upon the copyrights or other rights of third parties and does not violate public order or morals.
The Company may collect, store, analyze, and utilize the inputs and log data regarding their usage for the purpose of providing, improving the quality of, resolving system defects of, or ensuring the security of this Service, and users agree to this in advance.
Copyrights and other intellectual property rights regarding the systems, programs, and all content contained in the Service belongs to the Company, development vendors, or legitimate rights holders.

Article 5 (Suspension/Modification of Service and Disclaimer of Damages)

The Company, at its sole discretion, reserves the right to suspend, interrupt, or modify the contents of the Service at any time without prior notice.
The Company shall not be liable for any damages (direct damages, indirect damages, special damages, lost profits, etc.) incurred by users or third parties using or being unable to use this service, or as a result of actions taken based on outputs obtained from the Service.