Three Key Areas of JAL Group's CSR Activities
Japan Airlines has been recognized by numerous external evaluating agencies for its quality and performance, utilizing such evaluation indicators for further engaging in CSR initiatives.
World Best Economy Class 2019
Best Economy Class Airline Seat 2019
Best Airline in Japan for 2019 Travelers' Choice Awards.
Official Airline Ratings - Global 5Star (2018,2019)
Best Trans-Pacific Airline 2019,
Best Airline to Japan 2019(both for the 3rd consecutive year)
Won Best Awards in 5 Categories (2019)
Brand of the Year （2019）
JAL Factory Tour Sky Museum: Most Popular Free Sightseeing Spot (2018, 2019)
Accessiblity Leadership Award Winner (2019)
11th MLIT Award for Promoting Barrier Free Measures for the disabled customers
The Most Consistent Winner in past 5 years and best Asia Pacific Major Mainline Airline in 2018 for on-time performance.
Winner of On-time Performance 2017 OAG in the Mega Airline Category
German Design Award 2018: Excellent Communications Design Winner, Web Category