Convenience in Mobility and Daily Life

In order to contribute to communities as a social infrastructure, the JAL Group will tackle social issues and respond to changing customer needs and improve mobility and convenience in everyday life.

Against the backdrop of a declining birthrate and aging population, natural disasters caused by climate change, preparedness for large-scale earthquakes, and aging public infrastructure, building a sustainable regional transportation and mobility system has become a critical social issue.

By harnessing the great potential of low-altitude airspace, drones and advanced air mobilities (eVTOLs: electric vertical take-off and landing aircraft), which are environmentally friendly and adaptable to various situations, are expected to become new mobility solutions supporting regional transportation and movement.

Alongside promoting the social implementation of these next-generation air mobility solutions, we will expand “JAL MaaS*,” which integrates aviation with all modes of transportation, to provide safe, secure, and seamless mobility tailored to our customers’ needs.

Moving forward, by digitally integrating and optimizing various forms of mobility, we aim to build a platform that realizes a “regional transportation and mobility network connecting society, goods, and people.”

* Mobility as a Service. A new mobility concept of treating all transport modes as one service and providing seamless transportation.

We contribute to building a society where drones can be safely utilized by providing expertise in drone operation and safety management, addressing social challenges such as logistics, infrastructure inspection, and disaster prevention.

JAL became the first company in Japan to obtain the 'Drone Service Quality Certification (JIS Y1011)' issued by the General Incorporated Association Drone Service Promotion Association (DSPA) as of June 2025. This certification recognizes JAL’s achievement in drone operational support services, acknowledging high-quality standards in both the drone services provided and consulting.

We are committed to providing safe and reliable drone services and contributing to the realization of a society where drones can be used with confidence across various fields.

eVTOLs have the potential for use in not only transportation and sightseeing from the airport, but also medical emergency response operations and disaster relief operations. The JAL group aims to realize the social implementation of eVTOLs, building a new urban and regional transportation network.

In June 2024, JAL, in partnership with Sumitomo Corporation, established the eVTOL operating company "Soracle Corporation" and is progressing preparations for the social implementation of eVTOLs in Japan. Soracle has concluded a collaboration agreement with Osaka Prefecture and the City of Osaka to promote the commercialization of eVTOLs, aiming to start operations in the Osaka-Kansai area in 2027.