Top Message
TOTTORI Mitsuko
Representative Director, President
Chief Executive Officer(CEO) / Chief Sustainability Officer(CSuO)
Japan Airlines Co., Ltd
March, 2026
In FY2025, the final year of the "JAL Group Medium-Term Management Plan FY2021-2025," we positioned the ESG strategy as the highest-level strategy to achieve value creation and growth. We have continued to take on challenges to achieve management targets in sustainability areas such as CO2 reduction, reduction of single-use plastics, regional revitalization, and promotion of DEI (Diversity, Equity, and Inclusion).
Starting from FY2026, under the newly formulated "JAL Group Management Vision 2035," we will further accelerate our initiatives aimed at realizing "social and personal well-being" and "environmental and social sustainability."
While aviation accounts for approximately 2.5% of global CO2 emissions, the JAL Group aims to balance reducing environmental impact and growing the aviation business. In addition to the conventional goal of reducing total CO2 emissions, we have newly set a target for the proportion of CO2 reductions achieved through SAF (Sustainable Aviation Fuel). Furthermore, given environmental changes such as severe labor shortages and the evolution of AI, we aim to realize fundamental productivity improvements through human capital management that maximizes the value of both technology and people. Additionally, to promote proactive sustainability management beyond just protective measures, we will strive to create businesses rooted in social value, such as well-being projects co-created through "relationships and societal connections through transportation", as well as next-generation mobility businesses.
The JAL Group, with all employees united, will work together with society to build a sustainable and well-being future where joyful connections spread throughout society.
