ISO26000 Reference Table

ISO 26000, published by the International Organization for Standardization (ISO) in November 2010, is "a handbook (guidance) regarding social responsibility", providing guidelines for organizations including companies to conduct activities that take social responsibility into account. In ISO26000, the principles of social responsibility are explained as follows: 1. Accountability; 2. Transparency; 3. Ethical Conduct; 4. Respect for Stakeholder Interests; 5. Respect for the Rule of Law; 6. Respect for International Code of Conduct; 7. Respect for Human Rights.

Core Subjects	Subject	Reference on the website
6.2 Organizational Governance	Organizational Governance	JAL Group Corporate Policy JAL Philosophy Corporate Governance Executive Officers Fair Business Practices(Compliance Promotion System, In-house Reporting System) Risk Management Information Security,Business Continuity Plan (BCP) Sustainability Management
6.3 Human Rights	Due diligence Human rights risk situations Avoidance of complicity Resolving grievances Discrimination and vulnerable groups Civil and political rights Economic, social and cultural rights Fundamental principles and rights at work	Respect for Human Rights JAL Philosophy Participation in the UN Global Compact Reporting/consulting In-house Reporting System Contact JAL Support of children's rights Support for UNICEF Providing Moral Support for Children and People in Affected Areas Boarding Assistance Information for customers who request special assistance
6.4 Labor Practices	Employment and employment relationships Conditions of work and social protection Social dialogue Health and safety at work Human development and training in the workplace	Respect for Human Rights Diversity and Inclusion Workstyle Innovation In-house Reporting System Health and Productivity Management Human Resources Development
6.5 Environment	Precaution of pollution Sustainable resource use Climate change mitigation and adaptation Protection of the environment, biodiversity and restoration of natural habitats	JAL Group Enviornmental Policy Eco-First Commitments Biodiversity Policy Addressing Climate Change Effective Use of Limited Resources Precaution of Environmental Pollution Noise Reduction Biodiversity Conservation
6.6 Fair Operating Practices	Anti-corruption Responsible political involvement Fair competition Promoting social responsibility in the value chain Respect for property rights	Compliance promotion system JAL Group Anti-corruption Policy（approx 0.3MB） Procurement/Responsible Procurement JAL Group Supplier Code of Conduct（approx 0.5MB） Risk management system Information Security privacy policy handling of personal information by JAL Group airlines
6.7 Consumer Issues	Fair marketing, factual and unbiased information and fair contractual practices Protecting consumers' health and safety Sustainable consumption Consumer service, support, and complaint and dispute resolution Consumer data protection and privacy Access to essential services Education and awareness	Safe service Safety and Quality Information for customers who request special assistance Boarding Assistance (Domestic) Boarding Assistance (International) Food Safety Assurance Accessibility Prevent the Spread of Infectious Diseases Use of Certified Products Sustainable inflight meals Customer's voice Contact us Pursuit of Customer Satisfaction Customer information/privacy Privacy policy Handling of personal information by JAL Group airlines
6.8 Community Involvement and Development	Community involvement Education and culture Employment creation and skills development Technology development and access Wealth and income creation Health Social investment	Communities JAL Soraiku® Support for UNICEF Other JAL Foundation activities Support for Cultural Activities (support for art exhibitions) Support for sports JAL Charity Miles Disaster Restoration Assistance Community Relations Assisting Tohoku Health and Productivity Management Prevent the Spread of Infectious Diseases