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TOTTORI Mitsuko
Representative Director, President
Chief Executive Officer
Japan Airlines Co., Ltd

April, 2025

I would like to take this opportunity to thank you for your continuous support.

Four years have passed since we formulated the Medium Term Management Plan in FY2021. Although the plan began under very difficult circumstances, we promoted business restructuring, quickly recovered from the COVID-19 pandemic, and rebuilt our financial foundation. We also worked to solve social issues through our business. Although conditions surrounding the airline industry have changed, I believe that, in general, we have made steady progress. I would like to thank all of you again for your support and cooperation.

As we enter FY2025, the final fiscal year of our management plan, we formulated the Medium-Term Management Rolling Plan 2025. Although management issues are becoming increasingly complex, which includes issues such as the progress of climate change, unstable global situations, and human resource shortages, we will complete the plan with the help of our diverse human resources, which is the greatest strength of the JAL Group. They will lead our exponential growth in FY2026 and beyond. In addition, at the Expo 2025 Osaka-Kansai, we will work hand in hand with everyone concerned to welcome many customers from all over Japan and the world. We hope that the visitors will feel a sense of anticipation for the future and experience what Japan has to offer.

All of us will work as one with JAL Vision 2030 in mind, which envisions our creation of a society with safety and peace of mind, a sustainable future, and realization of a vibrant society where many people and goods freely move around.