Summary of Aircraft Accidents and Serious Incidents, and Measures

A summary of past safety troubles and measures

Fatal or serious injury of an person as a result of the operation of an aircraft, or an aircraft crash, collision or fire, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).

On April 1st, 2024, on flight JL774 (from Melbourne Airport to Narita Airport) operated by Japan Airlines, a cabin attendant has fractured right lower leg (tibia, fibula) due to sudden turbulence during descent.
This case was designated as an Aircraft Accident by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) on April 2nd. None of the passengers were injured.

Japan Transport Safety Board, MLIT is investigating the cause of the incident. JAL Group is providing full cooperation with the investigations.

On September 4th, 2024, on flight JL022 (from Beijing Capital International Airport to Haneda Airport) operated by Japan Airlines, a cabin attendant has fractured rib due to sudden turbulence during cruise.
This case was designated as an Aircraft Accident by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) on September 5th. None of the passengers were injured.

Once the investigation policy is determined, JAL will provide full cooperation with the investigations conducted by the responsible investigative agencies.

On February 6th, 2025 (JST), the right main wing of JL068 (from Narita International Airport to Seattle-Tacoma Airport) operated by Japan Airlines made contact with the tail of another company's aircraft while taxiing to the arrival gate.
On the same date, this case was designated as an Aircraft Accident by NTSB(National Transportation Safety Board), and will be investigated by the NTSB.
There were no injuries among the passengers or crew members on board our aircraft.

Although a detailed investigation will be conducted by the NTSB regarding this case.
JAL Group will fully cooperate with the investigation by the NTSB.

An incident involving circumstances indicating that there was a high probability of an accident, such as overrunning, emergency evacuation, fire or smoke inside the cabin and abnormal depressurization, encountering abnormal weather conditions, etc, as classified by the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT).

On November 28, 2024, Cargo flight IJ407 (from Narita International Airport to New Chitose Airport) operated by Spring Japan (SJO) received a landing clearance and began descending at New Chitose Airport and observed a ground vehicle entering the runway. After the vehicle has cleared off the runway, the aircraft continued approach and landed safely. There was no damage to the aircraft or its cargo, and the pilots were not injured.The case was classified as a serious incident by the JCAB.

Japan Transport Safety Board, MLIT is investigating the cause of the accident. JAL Group is providing full cooperation with the investigations.