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Frequently asked questions about shareholder benefits

  • For issuance criteria, issuing date and validity of shareholder benefits, i.e., JAL Shareholder Discount Coupon, click here.
  • For the terms and conditions of shareholder benefit discounts (*),click here.This page will open in a new window.
    (※)flights available for purchase, applicable routes, periods of use, reservation and sales period, validity, purchase deadline, rebooking, cancellations, refunds, travel class, mileage accual rates, fare table search
  • For information on how to use shareholder discount coupons (*), click here.This page will open in a new window.
    (※)reservations and purchases on the JAL website, reservations and purchases on airport self check-in kiosks, registration of ticketing codes
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