Company Profile and Corporate Policy
To Become the World’s Most Preferred and Valued Airline
Japan Airlines was founded and developed in Japan. We will continue to connect Japan and the world as the “Wings of Japan” with gratitude and determination in our hearts.
Corporate Policy and JAL Philosophy
Our Aspirations
Company Information
JAL TARGET
JAL's Aims and Objectives (FY2017-2020 JAL Group Medium Term Management Plan)
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Safety
Realize "Zero Aircraft Accidents" and "Zero Serious Incidents"
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Customer Satisfaction
Achieve "Customer Satisfaction of the world’s Top level"
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Financial Targets
Achieve "10% or above operating profit margin" and "9% or above ROIC (Return on Invested Capital)"
JAL’s Businesses and Services
Air Transport Business
We conduct domestic and international air transport businesses (passengers, cargo) by 5 consolidated subsidiaries and one affiliated company.
Domestic Routes
International Routes
Other Businesses
We strive to increase JAL Group's corporate value by improving the customers' convenience through other businesses, too.

Sales of package tours

Credit card business