Company Profile and Corporate Policy

To become the world's
most preferred and 
valued airline

JAL was founded and developed in Japan.
We will continue to bridge Japan and the world
as the wings of Japan with gratitude and determination in our hearts.

Japan Airlines Co., Ltd.

Established

August1951

Number of
Group companies
Group

DATE 
Mar, 2019

141companies

83 subsidiaries (including 51 consolidated subsidiaries)

58 affiliated companies (including 14 accounted for by the equity method)

Number of employees

DATE Mar, 2019

Consolidated
employees

+
34,003
people

12,750
people

Capital and 

Paid-in Capital

DATE 
Mar, 2019

355,845million yen

Revenues



DATE 
Mar, 2019

1,487.2billion yen

DATE Mar, 2019

Net income

176.1billion yen

Traffic Results

DATE Mar, 2019

Domestic passengers

34.85million passengers

International passengers

9.12million passengers

DATE Mar, 2019

Number of Group aircraft

Large aircraft 777

40aircraft

Medium sized aircraft 787/767

77aircraft

Small aircraft 737

65aircraft

Regional jet 737

53aircraft

TOTAL

235aircrafts

DATE Mar, 2019

JAL Group Route Network (code-share)

Domestic 

routes

126(145)

International 

routes

56(689)

0
50
100

DATE Mar, 2019

Number of countries/regions and destinations 
served by the JAL Group 
(including code-share flights)

  • Hawaii

    2
  • U.S.A. /
    Canada

    9
  • Europe /
    Middle East

    5
  •  East Asia

    12
  • Southeast
    Asia /
    India

    8
  • Australia /
    Guam / Tahiti

    3

Countries/Regions 
Where We Fly to

66

countries/regions

Airports



405

(including 

airports in 

Japan)

Group-operated flights/day

DATE Mar, 2019

Domestic routes

853/day

International routes

146/day

DATE 
Sep, 2019

Operational
Rate

Domestic and International Routes Total

96.75%

DATE 
Sep, 2019

On-time
Arrival Rate

DATE Mar, 2019

Alliance

one worldoneworld

An airline alliance made up of 13
global airlines

13airlines

CORPORATE 

POLICY

The JAL Group will pursue the material and intellectual growth of all our employees

Deliver unparalleled service to our customers;
and Increase corporate value and contribute to the betterment of society.

We have established the JAL Group Corporate Policy as our universal management objective and management rationale, and strive to realize it by embodying the JAL Philosophy.

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JAL Philosophy

We uphold the JAL Philosophy as a mindset, a set of values or an attitude that everyone working on JAL products and services should share. We apply it each day as critera for judgment and decision making, and to unite every JAL Group staff and deepen mutual trust, respect and understanding.

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Brand Story

Ever since we became the first Japanese airline to venture overseas, our predecessors have passed down values that have become one with who we are as an airline. These include the technical knowledge and wisdom gained through our rich history, an uncompromising spirit, and an incredible determination to support the dreams and the people who have them through our challenging spirit and consideration for everyone.

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JAL Target

JAL's Aims and Objectives
(FY2017-2020 JAL Group Medium Term Management Plan)

Safety

Realize "Zero Aircraft Accidents" and "Zero Serious Incidents"

Customer Satisfaction

Achieve "Customer Satisfaction of the world痴 Top level"

Financial Targets

Achieve "10% or above operating profit margin" and "9% or above ROIC (Return on Invested Capital)"

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