JAL Group Businesses and Services
The JAL Group conducts numerous operations centering on the air transport business.
Air Transport Business
We conduct domestic and international air transport businesses (passengers, cargo) by 15 consolidated subsidiaries and one affiliated company.
Affiliated businesses
Japan Airlines / Japan Transocean Air / Japan Air Commuter / J-AIR / Hokkaido Air System / Ryuku Air Commuter
Domestic Routes
We are progressively introducing JAL SKY NEXT, pursuing smart and simple services, offering in-flight internet service, amongst others, to increase the customers' convenience. We also connect remote islands and regional cities as a means of transport and conduct promotions to revitalize regional industries and contribute to Japan's regional revitalization strategy.
Number of routes
International Routes
We are expanding our route network to improve connectivity between Japan and the world in partnership with the oneworld alliance members. We aim to make the passenger experience as convenient and comfortable as possible by operating the routes with JAL SKY SUITE which offers excellent, high quality, full service.
Number of routes
Main businesses and services in air transportation business
Airport passenger service
Check-in procedures and information for passengers, operational support from the ground, load control, etc.
Ground handling
Airport ground services, such as baggage and cargo loading, marshalling, cabin cleaning and aircraft cleaning
Maintenance
Maintenance service for aircraft, engines and aircraft parts, management of parts, painting to keep aircraft beautiful
Cargo
International cargo and mail handling, management of warehouse (cargo handling facility)
Airport peripheral businesses
Production of in-flight meals, convenience services such as baggage delivery and smartphone rental services
Passenger sales
Planning and sales of domestic/overseas travel using air transport services, ticket sales, reservations, information and inquiries by phone
We pursue initiatives to provide the finest service quality in the air transportation business as regards on-time operations, comfort and convenience, while giving top priority to safety.
Other Businesses
We strive to increase JAL Group's corporate value by improving the customers' convenience through other businesses, too.
Sales of package tours
Planning, sales, operation of tours
Credit card business
General credit card business of earning miles by flying and shopping
Agriculture
Tourist farm, Farm restaurant management, Private brand product development
Business jet
Charter Flights, Ground Handling, Owner Aircraft Management
Drone operator training
Supporting all operators' training and testing who are associated with drones
JAL Innovation LAB
"JAL Innovation Lab" is an activity base for "open innovation" that creates new added value and business by utilizing internal and external knowledge.
Related links
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About JAL Group
Here we introduce JAL Group’s history, overview, main managerial resources and the course it is pursing in a comprehensible way on page 1.
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Operation Data
Find detailed JAL Group’s monthly operational data such as the number of flights operated, operational rate, on-time departure rate and on-time arrival rate.
