Disaster Restoration Assistance

The JAL Group will support the reconstruction of areas affected by disasters to contribute to communities as a social infrastructure.
We will cooperate in providing air transport to maintain and restore transportation networks in the event of a disaster and providing other assistance for reconstruction.
To achieve this, we will secure air transport in the event of a disaster by operating temporary flights and maintaining a transport system for relief supplies and relief personnel in collaboration with the government, local governments, NGOs and NPOs. We will also work with local governments to promote industries and generate tourism demand.

The JAL Group operates non-scheduled flights and provides air transportation in times of disaster.
Furthermore, we have established a system to cooperate in the transport of relief supplies and disaster relief personnel in coordination with the central government, local public organizations, and the network of NGOs and NPOs such as the international humanitarian support organization JAPAN PLATFORM（JPF）and Social Emergency Management Alliance (SEMA).
Since FY2008, we have participated in meetings as member of the Disaster Relief Volunteer Activity Support Project Council (Support P), which was established by companies, the Council of Social Welfare, NPOs and the Central Committee Chest of Japan, with the aim to develop the environment for disaster volunteer activities.

We transport emergency relief supplies as air freight to affected areas on JAL Group-operated flights immediately after a disaster.
In case of disasters in Japan, we transport relief supplies as requested by AEON Co., Ltd. (AEON) under the MoU Concerning the Transport of Emergency Relief Supplies concluded with AEON in March 2016.

We cooperate by providing free air transport for specific organizations and personnel to affected areas to conduct disaster relief operations.

We make charitable contributions to local governments, NGOs, NPOs and other organizations.

JAL Mileage Bank members are requested to contribute their miles and JAL will match the cash equivalent of the donated miles and donate the combined sum in cash to NGO,NPO and other organizations to help support people in affected areas.

Funds raised by JAL Group employees are donated to NGOs, NPOs and organizations that support affected areas.

We are making efforts to attract tourists to natural disaster areas by offering attractive domestic fares and special travel products to those areas.

As part of our Tohoku Support Project, we support sales of local products at antenna shops in Tokyo of the six Tohoku prefectures. (1 day/year at each shop).
In addition, we invite antenna shops of the six Tohoku prefectures to JAL Head Office and hold a Tohoku exhibition fair once a year.

In this training program, JAL Group employees visit affected areas, see the situation with their own eyes and listen to stories of local people affected by the disaster. In addition to these experiences, they contribute to local industries and local economic development by stay in that local accommodations and go shopping. Currently, Disaster Restoration Support Training is conducted in Tohoku and Kumamoto. (up to 30 participants per training, held twice a year)