We distribute shareholder discount coupons according to an issuance standard to shareholders of March 31 and September 30 each year. We would like you to use our products and deepen your understanding of our operations.
JAL recognizes that "flight safety" is the basis of the existence of the JAL Group and our social responsibility. As a leading company in safety in the transportation sector, JAL will maintain the highest standards of safety.
JAL will provide unparalleled service to continuously deliver a fresh and enjoyable travel experience for customers with the aim to achieve "No.1 in Customer Satisfaction" by FY2016.
JAL aims to establish sufficient profitability and financial stability levels capable of absorbing the impact of economic fluctuations and risk events by achieving "10%+ operating profit margin for 5 consecutive years and 50%+ equity ratio in FY2016".