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About JAL Group

History of the JAL Group

Since its founding, the JAL Group has developed its businesses to meet the needs of the times. After experiencing bankruptcy in 2010, we were given the opportunity to rebuild the company and have worked steadily to provide unparalleled service to our customers and contribute to the betterment of society.

Founding of Japan Airlines
Starts the first international scheduled flights by a Japanese airline on the Tokyo ~Honolulu~San Francisco route
The Douglas DC-8, the first jet passenger aircraft, enters service.
Sales of JALPAK, Japan’s overseas package tour brand, begins
Opens around-the-world route (western route)
Listed on the First Section of the Tokyo Stock Exchange
TOA Domestic Airlines Co., Ltd. founded with the merger of Japan Domestic Airlines Co., Ltd. and Toa Airlines Co., Ltd.
Japan Asia Airways Co., Ltd. is founded to operate between Japan and Taiwan
The B747-SR seating 550 passengers enters service (world’s largest seat capacity)
Takes world’s top ranking for international scheduled flight traffic results in 1984 traffic results announced by IATA (International Air Transport Association)
Flight JL123 accident
Became full privatization
Introduces mileage program
The first Japanese airline to start 24-hour online reservation service for all domestic flights
Receives Transport Minister’s Award for joint atmospheric observation project with the JAL Foundation
Merged with Japan Airlines Domestic Co., Ltd.
Joins the global oneworld alliance
Files petitions for corporate reorganization proceedings
Make official start with new Tsurumaru logo
Relists on the First Section of the Tokyo Stock Exchange
Establishes and registers TBL Co., Ltd. (currently, ZIPAIR Tokyo Inc.) as a preparatory company for the new international mid- and long-haul LCC.

Businesses Domains

The JAL Group operates many businesses, centered on the domestic and international air transportation business (passengers, cargo).

Graph of FY2020 Sales Ratio

FY2020 Sales:481.2 billions of yen

International Routes
5.8%(27.9 billions of yen)
Domestic Routes
36.2%(174.0 billions of yen)
Cargo and Mail Routes
26.8%(118.2 billions of yen)
Other Businesses
31.2%(150.4 billions of yen)
JALPAK, JALCard, etc.

Traffic Results and Data

Domestic Flights

Traffic Results


Number of airports


Number of routes


Updated March 2021

International Flights

Traffic Results

Group-operated flights
158 per day
Number of countries and regions served
63 countries and regions
Number of airports
368 Airports
Updated March 2021

Operational rate (domestic and international total)

98.56 %
Updated March 2021

On-time arrival rate (domestic and international total)

95.49 %
Updated March 2021

JAL Vision 2030 -Ideal image of the JAL Group in 2030-

Timeline of the Medium-term Management Plan

Overview of Management Strategy -Three strategic pillars to achieve “Sustainable Growth and Development” and adapting to changes-

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