Awards
Japan Airlines has been recognized by numerous external evaluating agencies for its quality and performance, utilizing such evaluation indicators for further engaging in CSR initiatives.
Awards
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SKYTRAX
5-Star Airline
World Best Economy Class 2019
Best Economy Class Airline Seat 2019This page will open in a new window. -
Tripadvisor
Best Airline in Japan for 2020 Travelers' Choice Awards.
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APEX (Airline Passenger Experience Association)
Official Airline Ratings - Global 5Star (2018,2019)
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Global Traveler
Best Trans-Pacific Airline 2019,
Best Airline to Japan 2019
(both for the 3rd consecutive year) -
KAYAK Discover the world's top-rated airlines
Won Best Awards in 5 Categories (2019)
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World Branding Award
Brand of the Year 2019
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TripAdvisor
JAL Factory Tour Sky Museum: Most Popular Free Sightseeing Spot (2018, 2019)
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Future Travel Experience (FTE) Global Awards
Accessiblity Leadership Award Winner (2019)
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Ministry of Land, Infrastructure and Transport
11th MLIT Award for Promoting Barrier Free Measures for the disabled customers -
FlightStats
The Most Consistent Winner in past 5 years and best Asia Pacific Major Mainline Airline in 2018 for on-time performance.
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OAG
Winner of On-time Performance 2017 OAG in the Mega Airline Category
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The German Design Council
German Design Award 2018: Excellent Communications Design Winner, Web Category
