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Sustainability Management

Priority Areas/ Materiality

The JAL Group has identified 22 issues in 4 areas as important issues to be addressed through its business activities.

[Process of identifying important issues]
In the past, JAL Group’s Basic CSR Policy has promoted initiatives based on its three Materiality themes of "Co-exist with the Earth", "Contribute to Communities", and "Nurturing Future Generation." With the aim to contribute to the 17 goals/169 targets of the SDGs in each business area, all divisions have sorted current measures and created new plans. Approximately 420 initiatives submitted by JAL divisions were divided into categories based on discussions and recommendations of the Board of Directors, taking into account of the degree of impact from business activities and their importance to management. The four key areas of action were established, that is, the Environment, People, Regions and Governance, and 22 issues were identified in each area. Based on the opinions of outside experts, division has set medium- to long-term targets and content to be addressed in each of the 4 areas/22 issues, which are then incorporated into the measures of each division.

FY 2021 – 2025 Medium Term Management Plan ESG Strategy

In light of the environmental change due to COVID-19 and the business environment surrounding JAL, we set the ESG strategies at the core of our management strategy in the Medium Term Management Plan Rolling Plan 2022.

Trends in the macro environment

Changes in the business environment

Establishment of Priority Issues for Medium-Term Management Plan 2021-2025

With the launch of JAL Group Medium-Term Management Plan 2021-2025, we identified priority issues among the 22 issues in 4 areas.

Based on various standards and industry targets such as the industry standard published by Sustainability Accounting Standards Board, trends in the international community and expectations of our stakeholders, we have decided the degree of impact through our business activities and the importance to management, priority issues among the 4 areas/22 issues were selected. (Figure 1)

(Figure 1) Identification of priority issues

With this identification, KPIs for each issue were set as priority issues during the Medium-Term Management Plan period and management targets for FY2025, after close discussions among management, taking into consideration the opinions of outside experts. (Figure 2)

(Figure 2) Key ESG Issues and KPIs

Among these, priority social issues to focus on in our business are designated as management targets in JAL Group Medium-Term Management Plan 2021-2025. (Figure 3)

(Figure 3) Management Targets under Medium-term Management Plan

Rationale of Identification for Materiality

*1 Risks and opportunities related to climate change

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